Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional spa experiences and ensure top-notch service.
- Company: Join a renowned hotel with a focus on wellness and guest satisfaction.
- Benefits: Competitive salary, flexible wage access, generous leave, and health benefits.
- Other info: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Be a part of a vibrant team that promotes wellbeing and creates memorable guest experiences.
- Qualifications: Strong leadership skills and a passion for spa and fitness are essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity for a dynamic individual to join our Spa Team. As Spa Manager you will ensure we provide the highest standards within the Spa, from our treatments to the wellbeing facilities and will welcome the challenge of leading and motivating a large team with different skill sets.
Your day to day:
- Leading your team to create a warm and safe environment for all of our guests.
- Ensuring every aspect of the guest journey is of the highest possible standard.
- Recommending & driving activities to support spa treatment and membership teams whenever possible.
- Communicating with other internal departments to ensure integration of the Spa within the whole hotel.
- Dealing with all problems, enquiries and complaints from Spa clientele positively & effectively when required.
- Ensuring the Spa is operating within the boundaries of our H&S processes.
- Maximising the sales of the Spa area by continually looking for opportunities and ways to innovate across both memberships and treatments.
Who are we looking for?
An interpersonal individual who showcases a passion for Spa, Fitness & Wellbeing. Someone who can share this passion with their team, creating a Spa Experience you can all be proud of. You will need to have a good rapport with both staff and guests and be able to effectively communicate on all levels. Experience within complimenting roles is an advantage and a proven track record of managing at a similar level is essential. Being able to multi-task is a must, you will need to offer warm hospitality to our spa members, day Spa & hotel guests whilst ensuring all aspects of the Spa runs smoothly. You should have high standards and thrive in a customer led environment. If you are a strong leader who enjoys going the extra mile and have excellent interpersonal skills this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Generous employee discounts.
- Pension and Life assurance.
- Long service awards, including free meals and free stays with friends and family.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Locations
Spa Manager in Newport, Wales employer: Aztec Hotel & Spa
Contact Detail:
Aztec Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for spa management shine through. Share your ideas on creating a warm environment and how you can lead a team to deliver top-notch guest experiences.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you’ve dealt with complaints or led a team through challenges. We want you to demonstrate your problem-solving skills and how you keep the spa running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Spa Manager in Newport, Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for Spa, Fitness, and Wellbeing shine through. We want to see how you can share this enthusiasm with your team and create an amazing Spa Experience for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering high standards in customer service. We love seeing how your past roles align with what we’re looking for in a Spa Manager.
Be Personable: In your cover letter, focus on your interpersonal skills and how you build rapport with both staff and guests. We value strong communication, so show us how you connect with people at all levels.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Aztec Hotel & Spa
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's services, treatments, and overall ethos. This will not only show your genuine interest but also help you discuss how you can enhance their offerings and guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff, resolve conflicts, and create a positive work environment. This is crucial for a Spa Manager role, so be ready to share specific stories.
✨Demonstrate Customer-Centric Thinking
Think about how you would handle various guest scenarios, from complaints to special requests. Be prepared to discuss your approach to ensuring every guest has a memorable experience, as this aligns perfectly with the job description.
✨Be Ready to Innovate
The role requires someone who can drive sales and innovate within the spa. Come up with a few ideas on how you could enhance membership offerings or introduce new treatments. This shows you're proactive and ready to contribute from day one.