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- Tasks: Join a vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: A welcoming 4-star hotel with a focus on guest satisfaction.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Opportunities for training and career growth in a dynamic team.
- Why this job: Make a difference in guests' experiences while working in a supportive environment.
- Qualifications: Detail-oriented with at least 1 year of housekeeping experience in a 4-star hotel.
The predicted salary is between 24000 - 36000 £ per year.
We\’re looking for a detail orientated and passionate Housekeeper to join our Housekeeping team.
As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Stream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.
You\’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.
You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.
If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper;
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Housekeeper employer: Aztec Hotel & Spa
Contact Detail:
Aztec Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the place. Familiarise yourself with their values and what makes them stand out. This way, you can show off your knowledge and passion for the role during your chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeepers and rehearse your answers. Focus on your attention to detail and how you've handled guest requests in the past. We want you to shine!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It shows that you take the role seriously and are ready to represent the hotel’s high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance at landing the job!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for providing top-notch hospitality. Share any experiences that highlight your commitment to making guests feel welcome and comfortable.
Highlight Your Attention to Detail: As a Housekeeper, attention to detail is key! Make sure to mention specific examples from your previous roles where you’ve gone the extra mile to ensure cleanliness and guest satisfaction.
Teamwork Makes the Dream Work: We love a good team player! In your application, talk about how you've successfully worked in a team before, especially in busy environments. This will show us you can handle the hustle and bustle of our hotel.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aztec Hotel & Spa
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge. Familiarise yourself with the standards expected in a 4-star hotel and be ready to discuss your previous experiences. Think about specific examples where you went above and beyond for guests.
✨Show Off Your Attention to Detail
During the interview, highlight your attention to detail. You might be asked about how you ensure rooms meet high standards. Share specific techniques you use to check your work and maintain cleanliness, as this is crucial for the role.
✨Be a Team Player
Emphasise your ability to work well within a team. Prepare to discuss how you've collaborated with colleagues in the past, especially in busy environments. Mention any experience you have in training new team members or supporting them during peak times.
✨Stay Calm Under Pressure
Housekeeping can get hectic, so be ready to talk about how you handle stress. Share examples of unexpected situations you've faced and how you managed to resolve them while maintaining a positive attitude. This will show your potential employer that you're reliable and adaptable.