Spa Receptionist in Bristol

Spa Receptionist in Bristol

Bristol Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests with a smile and provide top-notch hospitality in a vibrant spa environment.
  • Company: Join a dynamic spa team focused on exceptional guest experiences.
  • Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
  • Other info: Opportunities for career growth and bespoke training available.
  • Why this job: Be the face of relaxation and make a real difference in guests' experiences.
  • Qualifications: Warm personality, strong communication skills, and a passion for guest service.

The predicted salary is between 20000 - 25000 £ per year.

An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes. We're looking for a Spa Receptionist to be the public face of our spa Relax area; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.

Your day to day:

  • Greeting everyone of our guests with a welcoming smile
  • Providing the highest level of hospitality
  • Upselling of treatments, products and other facilities
  • Informing the guests of the spa’s facilities, offering advice and assistance when necessary
  • Ensuring spa procedures are followed

Who are we looking for?

As Spa Receptionist Host, you could be the first person to greet our spa Treatment guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will be required to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with:

  • A competitive salary, negotiable dependent on experience
  • Stream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

Spa Receptionist in Bristol employer: Aztec Hotel & Spa

Join our vibrant spa team as a Spa Receptionist, where you'll be the welcoming face of our Relax area, ensuring every guest feels valued and appreciated. We pride ourselves on fostering an engaging and supportive work environment that offers competitive salaries, generous employee discounts, and ample opportunities for career progression, including bespoke training programmes and apprenticeships. With benefits like a health cash plan and enhanced maternity and paternity pay, we are committed to your well-being and professional growth.
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Contact Detail:

Aztec Hotel & Spa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Receptionist in Bristol

✨Tip Number 1

First impressions matter, so when you walk into that interview, make sure to greet everyone with a big smile and a friendly hello. We want to see your warm personality shine through right from the start!

✨Tip Number 2

Be prepared to chat about your passion for hospitality! Share specific examples of how you've gone above and beyond for guests in the past. We love hearing about those moments that made someone's day.

✨Tip Number 3

Show us your calm under pressure! If you're asked about handling unexpected situations, have a couple of stories ready that demonstrate your ability to stay cool and collected while providing excellent service.

✨Tip Number 4

Finally, don’t forget to check out our website for any additional roles that might suit you. We’re all about finding the right fit, so apply through us and let’s get you started on this exciting journey!

We think you need these skills to ace Spa Receptionist in Bristol

Customer Service Skills
Hospitality Skills
Upselling Techniques
Communication Skills
Calm Under Pressure
Approachability
Problem-Solving Skills
Attention to Detail
Knowledge of Spa Facilities
Pool Plant Operations Awareness
Teamwork
Time Management
Adaptability
Positive Attitude

Some tips for your application 🫡

Show Your Warmth: Since we're all about that warm welcome, make sure your application reflects your friendly and approachable nature. Use a tone that feels inviting and genuine, just like how you'd greet our guests!

Highlight Your Hospitality Skills: We want to see your passion for providing top-notch service! Share any relevant experience you have in hospitality or customer service, and don’t forget to mention specific examples where you went above and beyond for guests.

Stay Calm Under Pressure: Being a Spa Receptionist means handling busy times with grace. If you've got experience managing stressful situations, let us know! A quick story about how you kept your cool can really make your application stand out.

Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a smooth process. It’s the best way for us to get your application and for you to show us why you’d be a fantastic fit for our spa team!

How to prepare for a job interview at Aztec Hotel & Spa

✨Show Your Warmth

As a Spa Receptionist, your warm demeanour is key. Practice greeting friends or family with a smile and friendly tone to get comfortable with making that fantastic first impression. Remember, the interviewers will be looking for someone who can embody that welcoming spirit.

✨Know the Spa Inside Out

Familiarise yourself with the spa's facilities and services before the interview. This knowledge will not only help you answer questions confidently but also show your enthusiasm for the role. Be ready to discuss how you would upsell treatments and products based on what you learn.

✨Stay Calm Under Pressure

The job can get busy, so demonstrate your ability to handle unexpected situations. Think of examples from past experiences where you managed stress effectively. Share these stories during the interview to highlight your calmness and problem-solving skills.

✨Communicate Clearly

Strong communication is essential in this role. During the interview, practice clear and concise responses. Use active listening to engage with the interviewers, showing that you can provide excellent service and assistance to guests when needed.

Spa Receptionist in Bristol
Aztec Hotel & Spa
Location: Bristol

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