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- Tasks: Welcome guests with a smile and assist them during check-in and check-out.
- Company: Join the vibrant Aztec Hotel & Spa, a four-star venue in Bristol.
- Benefits: Enjoy competitive pay, flexible wage access, and generous leave.
- Why this job: Be the first impression for guests and create memorable experiences.
- Qualifications: Strong communication skills and a passion for hospitality.
- Other info: Dynamic work environment with opportunities for growth and training.
The predicted salary is between 988 - 1219 £ per month.
You will be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests' journey, likely being the first and last point of contact they have in our hotel.
Your day to day responsibilities include:
- Greeting every one of our guests with a welcoming smile
- Efficiently helping guests whilst checking in and out
- Providing the highest level of hospitality
- Upselling of rooms and other facilities
- Informing the guests of the hotel's facilities, offering advice and assistance when necessary
As Receptionist, you will be the first person to greet our guests, making you key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.
Key qualities:
- Calm under pressure, reacting effortlessly to unexpected circumstances
- Passionate about providing a great guest experience
- Strong communicator
- Providing service with a smile
Aztec Hotel & Spa is a four-star hotel featuring an award-winning spa, rosette restaurant, business facilities, and comfy bedrooms. Aztec also hosts a number of weddings and events throughout the year, meaning no two days are the same. Located in Almondsbury near the M5 junction, Aztec is easily commutable from the north Bristol area. Owned by Daniel Thwaites, Aztec Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the fringes of the vibrant city of Bristol.
Benefits include:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Receptionist in Bristol employer: Aztec Hotel & Spa
Contact Detail:
Aztec Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bristol
✨Tip Number 1
Make sure to research the hotel and its services before your interview. Knowing the ins and outs of what they offer will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting! As a Receptionist, your first impression is crucial. Try rehearsing a warm and welcoming introduction so it feels natural when you meet the interviewers.
✨Tip Number 3
Show off your communication skills during the interview. Be friendly, listen actively, and engage with the interviewers. This will demonstrate that you can provide the high level of hospitality they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see how you can bring that fantastic first impression to life, so don’t be afraid to show us who you are!
Tailor Your Application: Make sure to tailor your application to the Receptionist role specifically. Highlight your experience in hospitality and any skills that align with providing top-notch guest service. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Remember, we’re busy too, so make it easy for us to see your strengths!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our vibrant team!
How to prepare for a job interview at Aztec Hotel & Spa
✨Show Your Warmth
As a Receptionist, your smile is your best asset! Practice greeting friends or family with enthusiasm to get comfortable with your welcoming demeanour. Remember, first impressions count, so let your personality shine through!
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s facilities and services before the interview. This will not only help you answer questions confidently but also show your genuine interest in the role. Be ready to discuss how you can upsell rooms and amenities!
✨Stay Calm Under Pressure
Think of scenarios where you might need to handle unexpected situations, like a double booking or a guest complaint. Prepare examples from past experiences where you remained calm and resolved issues effectively. This will demonstrate your ability to thrive in a busy environment.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Role-play common interview questions with a friend, focusing on your communication skills. Being a strong communicator is key in hospitality, so make sure you convey your passion for providing excellent guest experiences!