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- Tasks: Provide exceptional customer service and ensure guest safety during night shifts.
- Company: Join the vibrant Aztec Hotel & Spa in Bristol, a four-star hospitality venue.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Be part of a dynamic team and enjoy a supportive work environment.
- Qualifications: Reliability, excellent communication skills, and a calm approach under pressure.
- Other info: Full training provided; no previous experience necessary!
The predicted salary is between 1200 - 1600 £ per month.
As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on your own initiative.
Responsibilities:
- Checking in late arrivals
- Cleaning the property and setting up meeting/conference rooms
- Arranging newspapers and wake up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
Qualities & Skills:
Our Night Porter plays a crucial role in ensuring the smooth running of our hotel; you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training is provided.
Company & Location:
Aztec Hotel & Spa, Aztec West, Almondsbury, Bristol, BS32 4TS, Aztec Hotel & Spa is a four-star hotel featuring an award-winning spa, rosette restaurant, business facilities and comfy bedrooms. Aztec also hosts a number of weddings and events throughout the year meaning no two days are the same. Located in Almondsbury near the M5 junction, Aztec is easily commutable from the north Bristol area. Owned by Daniel Thwaites, Aztec Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the fringes of the vibrant city of Bristol.
Benefits:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Night Porter in Bristol employer: Aztec Hotel & Spa
Contact Detail:
Aztec Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Bristol
✨Tip Number 1
Get to know the hotel scene! Research Aztec Hotel & Spa and understand its vibe. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the company culture, which can be super helpful when you're trying to stand out.
✨Tip Number 3
Practice your customer service skills! As a Night Porter, you'll need to handle various situations. Role-play common scenarios with friends or family to boost your confidence and prepare for any questions during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Aztec team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Night Porter in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role. Highlight any relevant experience or skills that match the job description, like your ability to stay calm under pressure or your knack for excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aztec Hotel & Spa
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Porter. Familiarise yourself with tasks like checking in late arrivals and ensuring guest security. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for guests. This will show that you can provide the warm welcome and support that Aztec Hotel & Spa values.
✨Stay Calm Under Pressure
The ability to handle unexpected situations is crucial. Think of scenarios where you had to stay composed during a crisis or solve a problem quickly. Sharing these stories will highlight your reliability and decision-making skills.
✨Be Yourself!
Personality matters! The interviewers are looking for someone who fits well with their team. Be genuine and let your personality shine through. Show them that you're not just a hard worker but also someone who can bring a positive vibe to the night shift.