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- Tasks: Welcome guests, ensure safety, maintain spa standards, and provide top-notch hospitality.
- Company: Vibrant spa with a focus on guest experience and team support.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Join a fun team and create memorable experiences for guests every day.
- Qualifications: Friendly attitude, strong communication skills, and ability to stay calm under pressure.
- Other info: Great career progression opportunities and bespoke training available.
The predicted salary is between 1200 - 1680 £ per month.
An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes. We are looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.
Your day to day:
- Greeting our guests with a welcoming smile, offering advice and assistance when necessary
- Ensuring guest safety at all times, following all health and safety spa procedures
- Maintaining excellent spa standards, cleanliness and presentation
- Providing the highest level of hospitality
- Upselling of food, beverage, treatment, products and other hotel facilities
Who are we looking for?
As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained.
If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Leisure Assistant in Bristol employer: Aztec Hotel & Spa
Contact Detail:
Aztec Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in, making it easier to connect with them during your chat.
✨Tip Number 2
Practice your greeting! Since you'll be the first face guests see, make sure you can deliver a warm welcome effortlessly. Try rehearsing with friends or family to get comfortable with your approach.
✨Tip Number 3
Show off your communication skills! During the interview, share examples of how you've helped guests in the past. This will demonstrate your ability to provide that top-notch hospitality they're looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Leisure Assistant in Bristol
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your friendly nature makes you a perfect fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've provided excellent customer service or maintained high standards in previous roles – this will help us see why you’d be a great Leisure Assistant!
Show Your Passion: We love candidates who are genuinely passionate about guest experiences. In your application, share why you’re excited about working in a spa environment and how you plan to contribute to creating a welcoming atmosphere for our guests.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Aztec Hotel & Spa
✨Show Your Warmth
As a Leisure Assistant, your friendly and approachable nature is key. During the interview, make sure to smile and engage with your interviewer as if they were a guest. This will demonstrate your ability to create a welcoming atmosphere right from the start.
✨Know Your Safety Procedures
Familiarise yourself with basic health and safety protocols relevant to spa environments. Be prepared to discuss how you would ensure guest safety and handle unexpected situations. This shows that you take the role seriously and are ready to react calmly under pressure.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Share examples of how you've successfully interacted with guests or team members in the past. This will illustrate your ability to provide excellent hospitality and support a relaxed experience for visitors.
✨Demonstrate Your Passion
Let your enthusiasm for providing a great guest experience shine through. Talk about why you love working in leisure and hospitality, and how you can contribute to creating memorable moments for guests. Passion is contagious, and it’s something employers look for!
