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- Tasks: Lead a dynamic team to deliver exceptional spa experiences and ensure top-notch service.
- Company: Join a renowned hotel with a focus on wellness and guest satisfaction.
- Benefits: Competitive salary, flexible wage access, generous leave, and health benefits.
- Other info: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Be a part of a vibrant team that promotes wellbeing and creates memorable guest experiences.
- Qualifications: Strong leadership skills and a passion for spa and fitness are essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity for a dynamic individual to join our Spa Team. As Spa Manager you will ensure we provide the highest standards within the Spa, from our treatments to the wellbeing facilities and will welcome the challenge of leading and motivating a large team with different skill sets.
Your day to day:
- Leading your team to create a warm and safe environment for all of our guests.
- Ensuring every aspect of the guest journey is of the highest possible standard.
- Recommending & driving activities to support spa treatment and membership teams whenever possible.
- Communicating with other internal departments to ensure integration of the Spa within the whole hotel.
- Dealing with all problems, enquiries and complaints from Spa clientele positively & effectively when required.
- Ensuring the Spa is operating within the boundaries of our H&S processes.
- Maximising the sales of the Spa area by continually looking for opportunities and ways to innovate across both memberships and treatments.
Who are we looking for?
An interpersonal individual who showcases a passion for Spa, Fitness & Wellbeing. Someone who can share this passion with their team, creating a Spa Experience you can all be proud of. You will need to have a good rapport with both staff and guests and be able to effectively communicate on all levels. Experience within complimenting roles is an advantage and a proven track record of managing at a similar level is essential. Being able to multi-task is a must, you will need to offer warm hospitality to our spa members, day Spa & hotel guests whilst ensuring all aspects of the Spa runs smoothly. You should have high standards and thrive in a customer led environment. If you are a strong leader who enjoys going the extra mile and have excellent interpersonal skills this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Generous employee discounts.
- Pension and Life assurance.
- Long service awards, including free meals and free stays with friends and family.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Spa Manager in Bath employer: Aztec Hotel & Spa
Contact Detail:
Aztec Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for spa management shine through. Share your ideas on creating a warm environment and how you can lead a team to deliver top-notch guest experiences.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you’ve dealt with complaints or led a team through challenges. We want you to demonstrate your problem-solving skills and how you keep the spa running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Spa Manager in Bath
Some tips for your application 🫡
Show Your Passion: Let your love for Spa, Fitness & Wellbeing shine through in your application. We want to see how you can share this passion with your team and create an amazing Spa Experience for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Spa Manager role. We’re looking for strong leadership and customer service skills, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our Spa Team. Be personal, be engaging, and let us know how you plan to lead and motivate a diverse team while ensuring top-notch guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Aztec Hotel & Spa
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's services, treatments, and overall ethos. Research their unique offerings and think about how you can enhance them. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. Highlighting your interpersonal skills will resonate well with the interviewers.
✨Emphasise Customer Experience
Be ready to discuss how you would ensure a top-notch guest experience. Share ideas on how to create a warm and welcoming environment, and be prepared to talk about how you handle complaints or issues effectively.
✨Demonstrate Your Sales Savvy
Since maximising sales is key, come armed with strategies on how to boost memberships and treatment bookings. Think creatively about promotions or partnerships that could benefit the spa and show your proactive approach.