At a Glance
- Tasks: Support and optimise the Workiva platform for seamless financial reporting and data management.
- Company: Join Aztec, a dynamic company focused on client partnerships and operational excellence.
- Benefits: Career growth opportunities, hands-on experience with cutting-edge tech, and a supportive team environment.
- Why this job: Be at the forefront of digital transformation in financial reporting and make a real impact.
- Qualifications: Experience in finance or tech support, strong Excel skills, and a degree in relevant fields.
- Other info: Clear development path to advanced roles in reporting automation and analytics.
The predicted salary is between 36000 - 60000 £ per year.
At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career. We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle. Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. Join our journey and discover what makes us the bright alternative.
About the role:
The Workiva Platform Support Specialist will provide hands-on configuration, data connectivity, and operational support for Workiva, Aztec’s enterprise reporting platform used to automate financial statement production, regulatory reporting, and investor disclosures. You will work closely with financial reporting teams, data engineers, and application specialists to ensure Workiva operates efficiently, securely, and in alignment with Aztec’s reporting automation strategy. This role is central to the digital transformation of client reporting processes, ensuring high data quality and governance across reporting workflows. You will ensure the platform operates in compliance with Aztec’s change management, ISAE 3402, and information security controls, maintaining documentation and audit evidence to support the integrity of Aztec’s financial reporting processes.
Key responsibilities:
- Platform Administration & Lifecycle Management
- Configure and maintain Workiva Wdesk/Wdata workspaces, templates, and linked spreadsheets
- Manage access control, permissions, and user onboarding in accordance with information security and ISAE requirements
- Maintain configuration documentation, test evidence, and version logs for all production changes
- Support the controlled deployment of templates and connections through Aztec’s change management and CAB processes
- Resolve user issues and workflow errors in line with defined SLAs and escalation procedures
- Monitor Wdata Chains and integrations with eFront, Databricks, and Excel to ensure data accuracy and stability
- Liaise with Workiva support and internal teams to manage incidents and root cause analysis
- Maintain evidence of testing, approvals, and reconciliations for audit and ISAE 3402 reviews
- Participate in quarterly user access reviews and periodic control assessments
- Identify opportunities to enhance process automation and strengthen control efficiency
- Assist in building and automating financial and regulatory reporting templates
- Ensure cross-referenced content, live data links, and version control processes operate reliably
- Support the rollout of Wdata Chains and other automation features
- Conduct system testing, maintain documentation, and manage UAT cycles
- Work closely with financial reporting, fund accounting, and data teams to streamline reporting cycles
- Provide day-to-day user support and contribute to internal training and knowledge-base materials
- Escalate recurring issues and propose process improvements for continuous enhancement
Skills, knowledge & expertise:
- 3–5 years’ experience in Finance or technology support roles, ideally within fund administration or financial reporting
- Working knowledge of Workiva, and similar reporting platforms such as Vena, BlackLine, or Adaptive
- Strong Excel and data-validation skills, with attention to detail and accuracy
- Understanding of financial statements and fund structures
- Clear communicator, able to support users and collaborate with control functions (Audit, Risk, IT Security)
- Bachelor’s degree in Accounting, Finance, or Information Systems
- 3+ years’ experience supporting business-critical SaaS platforms
- Experience with Workiva Wdata Chains, SQL, MuleSoft, Alteryx or Power Automate
- Exposure to private-markets systems such as eFront and regulatory reporting automation
This role offers a clear development path to Workiva Platform Owner or Reporting Automation Engineer roles as Aztec expands its reporting automation and analytics capability. You will gain direct exposure to enterprise data platforms, integration patterns, and digital reporting technologies.
Workiva Platform Support Specialist in Southampton employer: Aztec Group
Contact Detail:
Aztec Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workiva Platform Support Specialist in Southampton
✨Tip Number 1
Network like a pro! Reach out to current employees at Aztec on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the Workiva platform inside out. Familiarise yourself with its features and how it aligns with financial reporting. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past experiences where you resolved issues or improved processes. Aztec values operational excellence, so highlight how you can contribute to that.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Aztec team.
We think you need these skills to ace Workiva Platform Support Specialist in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with Workiva or similar platforms, and don’t forget to showcase your strong Excel skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for Aztec. Keep it concise but impactful.
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've resolved user issues or improved processes. This will demonstrate your ability to handle operational support and issue management effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Aztec Group
✨Know Your Workiva Inside Out
Make sure you have a solid understanding of the Workiva platform and its functionalities. Familiarise yourself with how it integrates with other tools like eFront and Excel, as well as its role in automating financial reporting. This will show your potential employer that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved user issues or workflow errors in previous roles. Be ready to discuss specific situations where you identified problems and implemented solutions, especially in line with SLAs. This will demonstrate your ability to manage operational support effectively.
✨Highlight Your Attention to Detail
Since this role involves maintaining configuration documentation and ensuring data accuracy, be prepared to discuss how you ensure quality in your work. Bring up any experiences where your attention to detail made a significant impact, particularly in financial reporting or compliance contexts.
✨Communicate Clearly and Confidently
As a Workiva Platform Support Specialist, you'll need to liaise with various teams. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or using online platforms to refine your communication skills, ensuring you can effectively support users and collaborate with control functions.