Aztec Group is seeking an experienced Major Incident and Problem Manager to own and continually improve major incident and problem management across Technology. You will lead responses to high-impact incidents, coordinate stakeholders, and drive timely service restoration.
Responsibilities include incident commander role, communications to leaders and clients, blameless post-incident reviews, and governance, reporting and continual improvement across platforms and suppliers.
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Senior Major Incident & Problem Manager — Hybrid/Remote in Southampton employer: Aztec Group
Aztec Group is an exceptional employer that prioritises employee growth and development, offering a flexible hybrid work environment that fosters collaboration and innovation. With a strong emphasis on mentoring, you will have the opportunity to enhance your expertise while contributing to meaningful projects and building lasting relationships with clients. The supportive work culture encourages continuous learning and process improvements, making it an ideal place for those seeking a rewarding career in fund accounting.
