At a Glance
- Tasks: Lead enterprise client success and optimise AI-driven commerce strategies.
- Company: Join Azoma, a pioneer in AI-driven commerce with top global brands.
- Benefits: Competitive pay, growth opportunities, and the chance to shape the future of commerce.
- Other info: Dynamic role with a focus on innovation and collaboration.
- Why this job: Work with iconic brands and redefine the future of e-commerce.
- Qualifications: 4-6 years in Amazon ecosystem and strong analytical skills required.
The predicted salary is between 36000 - 60000 € per year.
About Azoma
Azoma is pioneering the future of AI‐driven commerce, helping the world's leading consumer brands optimize their visibility across emerging AI platforms including ChatGPT, Amazon Rufus, and Walmart Sparky. We're at the forefront of Generative Engine Optimization (GEO), working with Fortune 500 clients including Mars, Unilever, and P&G, to dominate conversational commerce.
The Role
We're seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You'll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‐value programs for global brands.
Key Responsibilities
- Coordinate cross‐functional teams to deliver optimization projects on time and within scope
- Develop and refine operational workflows for enterprise‐scale deployments
- Analyze performance metrics and translate data into actionable client recommendations
- Build strong relationships with brand managers and digital teams at major FMCG companies
- Contribute to product development based on client feedback and market needs
What We're Looking For
- 4‐6 years of experience in Amazon ecosystem (agency or brand‐side required)
- Proven track record managing complex e‐commerce operations or digital shelf strategies
- Deep understanding of Amazon marketplace dynamics, SEO, and content optimization
- Experience with enterprise clients and managing multiple stakeholder relationships
- Strong analytical skills with ability to derive insights from complex data sets
- Excellent project management and communication abilities
- Experience with AI tools, automation, or emerging commerce technologies
What You'll Get
- Opportunity to shape the future of AI commerce at a fast‐growing company
- Work directly with the world's most recognizable consumer brands
- Be part of defining an entirely new category (Generative Engine Optimization)
- Competitive compensation and growth opportunities
Enterprise Customer Success Manager in London employer: Azoma
At Azoma, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an Enterprise Customer Success Manager, you will have the unique opportunity to work with leading global brands while shaping the future of AI-driven commerce. With competitive compensation, ample growth opportunities, and a commitment to employee development, Azoma is the ideal place for those seeking meaningful and rewarding careers in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Customer Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Azoma or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview.
✨Tip Number 2
Prepare for the interview by researching Azoma's projects and their impact on brands. Show us you understand the AI-driven commerce landscape and how your experience aligns with their goals. Tailor your responses to highlight your Amazon marketplace expertise!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help Azoma scale their enterprise client operations. Focus on your project management and analytical skills, and how they can contribute to successful optimisation projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Azoma team and shaping the future of AI commerce.
We think you need these skills to ace Enterprise Customer Success Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Enterprise Customer Success Manager. Highlight your experience in the Amazon ecosystem and any relevant achievements that showcase your skills in managing complex e-commerce operations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about AI-driven commerce and how your background aligns with our mission at Azoma. Be specific about your experience with enterprise clients and project management.
Showcase Your Analytical Skills:We love data-driven insights! In your application, mention specific examples where you've used analytics to drive client success or improve operational workflows. This will demonstrate your ability to translate data into actionable recommendations.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Azoma
✨Know Your Amazon Stuff
Make sure you brush up on your knowledge of the Amazon marketplace. Understand the latest trends, SEO strategies, and how to optimise content effectively. Being able to discuss specific examples from your experience will show that you’re not just familiar with the platform but can also bring valuable insights to the table.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of performance metrics you've analysed and how those insights led to actionable recommendations for clients. This will demonstrate your ability to translate complex data into meaningful strategies.
✨Build Rapport with Stakeholders
Think about how you can establish strong relationships with brand managers and digital teams. Be ready to share experiences where you successfully managed multiple stakeholders. Highlight your communication skills and how you’ve navigated complex client dynamics in the past.
✨Embrace AI and Emerging Tech
Since Azoma is at the forefront of AI-driven commerce, be prepared to discuss your experience with AI tools and automation. Show enthusiasm for emerging technologies and how they can enhance customer success. This will align you with their innovative approach and demonstrate your forward-thinking mindset.
