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For Companies At a Glance
- Tasks: Lead enterprise client success and optimise AI-driven commerce strategies.
- Company: Join Azoma, a pioneer in AI-driven commerce with top global brands.
- Benefits: Competitive salary, growth opportunities, and the chance to shape the future of commerce.
- Why this job: Work with iconic brands and redefine the future of Generative Engine Optimization.
- Qualifications: 4-6 years in Amazon ecosystem and strong analytical skills required.
- Other info: Dynamic role with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About Azoma
Azoma is pioneering the future of AI-driven commerce, helping the world's leading consumer brands optimize their visibility across emerging AI platforms including ChatGPT, Amazon Rufus, and Walmart Sparky. We're at the forefront of Generative Engine Optimization (GEO), working with Fortune 500 clients including Mars, HP, Unilever, Colgate and P&G, to dominate conversational commerce.
The Role
We're seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You'll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high-value programs for global brands.
Key Responsibilities
- Coordinate cross-functional teams to deliver optimization projects on time and within scope
- Develop and refine operational workflows for enterprise-scale deployments
- Analyze performance metrics and translate data into actionable client recommendations
- Build strong relationships with brand managers and digital teams at major FMCG companies
- Contribute to product development based on client feedback and market needs
What We're Looking For
- 4-6 years of experience in Amazon ecosystem (agency or brand-side required)
- Proven track record managing complex e-commerce operations or digital shelf strategies
- Deep understanding of Amazon marketplace dynamics, SEO, and content optimization
- Experience with enterprise clients and managing multiple stakeholder relationships
- Strong analytical skills with ability to derive insights from complex data sets
- Excellent project management and communication abilities
- Experience with AI tools, automation, or emerging commerce technologies
What You'll Get
- Opportunity to shape the future of AI commerce at a fast-growing company
- Work directly with the world's most recognizable consumer brands
- Be part of defining an entirely new category (Generative Engine Optimization)
- Competitive compensation and growth opportunities
Seniority Level: Mid-Senior level
Employment type: Full-time
Industries: Technology, Information and Media
Enterprise Customer Success Manager in England employer: Azoma
Contact Detail:
Azoma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Azoma or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by understanding Azoma's products and their impact on the market. Dive deep into their AI-driven commerce strategies and think about how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in the Amazon ecosystem can benefit Azoma. Highlight specific achievements and how they relate to the role of Enterprise Customer Success Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Azoma team.
We think you need these skills to ace Enterprise Customer Success Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enterprise Customer Success Manager. Highlight your experience in the Amazon ecosystem and any relevant achievements that showcase your expertise in e-commerce operations.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about AI-driven commerce. Share specific examples of how you've successfully managed complex projects or built strong relationships with clients in the past.
Showcase Your Analytical Skills: Since we value strong analytical abilities, include examples of how you've used data to drive decisions or improve client outcomes. This will help us see your potential impact on our enterprise clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Azoma
✨Know Your Amazon Stuff
Make sure you brush up on your knowledge of the Amazon marketplace. Understand the latest trends, SEO strategies, and how to optimise content effectively. Being able to discuss specific examples from your experience will show that you’re not just familiar with the platform but are also a pro at navigating its complexities.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive decisions in past roles. Bring examples of performance metrics you've analysed and how those insights led to actionable recommendations for clients. This will demonstrate your ability to translate complex data into meaningful strategies.
✨Build Rapport with Stakeholders
Since this role involves managing multiple stakeholder relationships, think about how you can showcase your relationship-building skills. Have anecdotes ready about how you've successfully collaborated with brand managers or digital teams in the past. This will highlight your interpersonal skills and ability to work cross-functionally.
✨Be Ready to Discuss AI Tools
Given the focus on AI-driven commerce, be prepared to discuss any experience you have with AI tools or automation technologies. If you’ve worked with emerging commerce technologies, share those experiences and how they can apply to the role. This will show that you’re not only knowledgeable but also forward-thinking.