Senior Administrator (FTC) in Leeds

Who Are Azets

Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, with a wide network of employees and an abundance of inspiring opportunities to join one of our many offices. We are a top ten accountancy firm in the UK and are the number one largest SME practice.

Role description

Experienced and proficient in the Administrator tasks, with additional ownership for:

• ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR:

• Answering, screening, and forwarding incoming phone calls in a professional manner.
• Responsible for office key management, security, and access management.
• Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes.
• Ability to serve as a point of contact for various office matters, addressing enquiries promptly.
• Acts as a main point of contact for contractors, organising and coordinating their services when necessary.

• PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING:

• Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy.
• Proficient in the use of document management systems.
• Managing the employee starter & leaver process for the office, including organising welcome packs for new starters.
• Supports the induction/onboarding process for new staff joining Azets.
• Managing calendars and providing diary support as requested for local office departmental and team meetings.
• Books travel and accommodation arrangements in line with company policy.
• Creates expenses for chargeable staff accurately and promptly.

• Providing technical Administration Support To The Office, Including:

• Maintaining practice management systems and ensuring data quality.
• Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently.
• Expertise in the onboarding processes.
• Raising client invoices including cloud software, payroll and any other invoice as requested.
• Knowledgeable of the invoicing systems and payment processes.
• Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems.
• Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures.
• Knowledge of the Tax investigation and renewal processes.
• Managing and organising data effectively, including data entry, data analysis and maintaining databases accurately within Azets guidance.
• Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness.
• Conducts thorough proofreading of documents to ensure accuracy and professionalism.
• Provides support for ad-hoc project work, ensuring timely completion and delivery.

• TEAM MANAGEMENT

• Mentors and coaches administrators, fostering their professional growth and development.
• Coordinates a small team of administrators, managing workload distribution effectively.
• Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed.

• SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS:

• Organising office/marketing events with current and prospective clients.
• Organises company events, meetings, and conferences, managing logistics and coordination.
• Supporting Business Development activities by development of proposals.
• Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc.
• Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed.

Skills & Behaviours

• CLIENT FOCUS

• Excellent verbal and written communication skills.
• Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels.

• General Administration Skills

• Demonstrates strong organisational skills to effectively manage tasks and responsibilities.
• Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output.
• Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time.
• Applies problem-solving techniques to address challenges and find practical solutions.
• Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive.
• Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches.
• Basic project management skills in order to deliver work on time and to budget.
• Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work.

• Technical Administration Skills

• Has an awareness of the budgeting timescales, for particular aspects of assignments, on chargeable tasks.
• Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily.
• Familiarity with practice management system including timesheets and expenses.

• It & Systems Skills

• Proficiency in the Microsoft Office Suite including Word, Excel, PowerPoint and Teams.
• Competent in key performance software, with support, including CCH, Microsoft Office, Azets Reach, CoZone.

• Management Skills

• Confident in delegating tasks to others and managing any points of escalation to resolution.
• Inspires commitment, recognises contributions of others and motivates their colleagues to complete their work to a good quality.
• Demonstrates emotional intelligence in managing their team and colleagues to create an inclusive and engaged office environment.

• BEHAVIOURS

• A friendly, collaborative nature and a desire to help.
• Able to take work instructions and work under the supervision of, and directed by, more senior colleagues.
• Takes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirements.
• Confident to escalate issues if workload is challenging and request additional information if more knowledge is required.
• Remains calm and professional at all times.
• Displays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own office.
• Ability to work independently and as part of a team, with a proactive and flexible attitude.
• Takes ownership of personal development.
• Adaptability and willingness to learn new skills and take on additional responsibilities as needed.
• Willingness to build awareness of basic industry/accounting knowledge through on-the-job learning.
• Understands the Azets core group values and strives to demonstrate them.

Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK.

Interested in hearing more about Life at Azets.