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For Companies At a Glance
- Tasks: Provide 3rd line support and maintain IT infrastructure for optimal performance.
- Company: Join Azets, a top ten accountancy firm with a vibrant culture.
- Benefits: Enjoy hybrid working, birthday leave, and professional subscriptions.
- Why this job: Be part of a dynamic team that minimises downtime and enhances productivity.
- Qualifications: Knowledge of networking, security practices, and cloud infrastructure is essential.
- Other info: Great opportunities for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Who are Azets
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, with a wide network of employees and an abundance of inspiring opportunities to join one of our many offices. We are a top ten accountancy firm in the UK and are the number one largest SME practice.
The opportunity
The purpose of the IT infrastructure team is to provide structure, control, and monitoring of the functions responsible for diverse technical operations, which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimise downtime, maintain business productivity and optimise business processes with technology.
Day to day duties
- Receive incoming demand from the IT helpdesk for complex issues, resolve via a combination of core own skills and liaison with the infrastructure team
- Monitor and maintain the overall IT infrastructure
- Provide 3rd line support to the IT BAU team
- Escalate more complex issues to the senior infrastructure team
What are we looking for?
- Working knowledge and understanding of a range of networking and connectivity to maintain a secure and performant network
- Understand and operate relevant security practices, change management processes
- Understands maintenance processes and applies them in working practices
- Ability to work independently and to take responsibility
- Understands the importance of disaster recovery and how a disaster recovery plan works, and their role within it
- Technical knowledge and experience of AWS Infrastructure (IaaS), Azure infrastructure (IaaS), Active Directory Management, Active Directory Group Policy, Azure Active Directory, Microsoft Office 365 Management, Microsoft Endpoint Management (Intune), Microsoft Defender for Endpoint, Microsoft Teams admin, Microsoft Exchange online, Cisco Meraki, Firewalls & Switches, Cisco Meraki Wifi, Palo Alto security appliance, Boomi integration platform, Netscaler, Microsoft SQL Management, Microsoft SCCM, Microsoft Windows Server maintenance (Server 2016+), Networking intermediate to advanced knowledge (VLANs, VPNs and routing), TOCA RPA tool, Microsoft Remote
What's in it for you?
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK
Interested in hearing more about Life at Azets
3rd Line Infrastructure Technician in Aldridge employer: Azets
Contact Detail:
Azets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Infrastructure Technician in Aldridge
✨Tip Number 1
Network like a pro! Reach out to current employees at Azets on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies showcasing your experience with AWS, Azure, and networking. This will help you stand out during interviews and show that you mean business.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to IT infrastructure and disaster recovery. Role-playing with a friend can help you nail those tricky answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Azets team.
We think you need these skills to ace 3rd Line Infrastructure Technician in Aldridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Infrastructure Technician role. Highlight your relevant skills and experiences, especially those related to networking, security practices, and cloud infrastructure like AWS and Azure.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for the team at Azets. Don’t forget to mention any specific projects or achievements that relate to the job description.
Showcase Your Technical Skills: In your application, be sure to showcase your technical knowledge and experience. Mention specific tools and technologies you've worked with, such as Microsoft Endpoint Management or Cisco Meraki, to demonstrate your expertise in the field.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Azets
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around AWS, Azure, and networking. Be ready to discuss your experience with Active Directory, Microsoft 365, and any relevant security practices. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex IT issues in the past. Think about times when you had to work independently or escalate problems. This will demonstrate your ability to handle the demands of a 3rd Line Infrastructure Technician role.
✨Understand Disaster Recovery
Familiarise yourself with disaster recovery plans and processes. Be ready to explain how you would contribute to maintaining business productivity during unexpected events. This shows that you understand the critical nature of IT infrastructure and its impact on the business.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, ongoing projects, or the company's approach to technology. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
