At a Glance
- Tasks: Lead a technical support team to deliver top-notch customer service and troubleshoot complex equipment.
- Company: A leading life sciences company based in Manchester, focused on innovation.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real difference in the life sciences sector while leading a dynamic team.
- Qualifications: Technical qualification and experience in technical support or field service required.
- Other info: Join a collaborative environment dedicated to operational excellence and team success.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading life sciences company in Manchester is seeking a Team Lead for Technical Service Engineering. This role involves managing a regional technical support team to ensure exceptional customer service and effective troubleshooting of complex equipment.
Ideal candidates will possess a technical qualification and experience in technical support or field service within the life sciences or healthcare sectors.
The position offers a full-time employment opportunity with a focus on achieving operational excellence and team development.
Team Lead, Technical Service Engineering - Life Sciences in Manchester employer: Azenta
Contact Detail:
Azenta Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Lead, Technical Service Engineering - Life Sciences in Manchester
β¨Tip Number 1
Network like a pro! Reach out to your connections in the life sciences sector and let them know you're on the hunt for a Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss how you've tackled complex equipment issues in the past. We want to see your problem-solving skills shine!
β¨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've developed teams or improved customer service in previous roles. We love candidates who can inspire and elevate their teams.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, weβre always looking for passionate individuals who are eager to make a difference in the life sciences field.
We think you need these skills to ace Team Lead, Technical Service Engineering - Life Sciences in Manchester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your technical qualifications and relevant experience in the life sciences or healthcare sectors. We want to see how your background aligns with the role of Team Lead in Technical Service Engineering.
Showcase Your Leadership Skills: Since this role involves managing a team, itβs crucial to demonstrate your leadership abilities. Share examples of how you've successfully led teams or projects in the past, focusing on operational excellence and team development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about the life sciences field and how you can contribute to our mission. We love seeing genuine enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at Azenta
β¨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of the equipment you'll be dealing with. Familiarise yourself with common troubleshooting techniques and be ready to discuss your past experiences in technical support or field service within life sciences or healthcare.
β¨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on how you foster collaboration and drive operational excellence.
β¨Customer Service is Key
Exceptional customer service is crucial in this role. Think of specific instances where you've gone above and beyond for a customer or resolved a complex issue. Be ready to share these stories to highlight your commitment to customer satisfaction.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to technical support and team development. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.