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- Tasks: Manage customer orders, resolve inquiries, and ensure compliance with procedures.
- Company: Leading provider of life sciences services in Manchester.
- Benefits: Full-time position with opportunities for growth and teamwork.
- Why this job: Join a dynamic team focused on delivery and customer satisfaction.
- Qualifications: Strong customer-first attitude and experience with ERP systems like Oracle.
- Other info: Excellent communication and teamwork skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of life sciences services is seeking a Customer Service Specialist in Manchester. The role involves managing customer orders, resolving inquiries, and ensuring compliance with procedures.
The ideal candidate will have a strong customer-first attitude and experience in a manufacturing environment, particularly with ERP systems like Oracle. Excellent communication and teamwork skills are essential.
This full-time position offers opportunities to contribute to a dynamic team focused on delivery and customer satisfaction.
Life Sciences Customer Success Specialist in Manchester employer: Azenta
Contact Detail:
Azenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life Sciences Customer Success Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the life sciences field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and ERP systems. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your customer-first attitude! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Life Sciences Customer Success Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant manufacturing background. We want to see how your skills align with the role, so don’t be shy about showcasing your ERP system knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer success and how you can contribute to our team. Remember, we love a good story, so share your experiences that demonstrate your customer-first attitude.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Azenta
✨Know Your Stuff
Make sure you brush up on your knowledge of life sciences and the specific services the company offers. Familiarise yourself with ERP systems like Oracle, as this will show that you're prepared and understand the tools you'll be using.
✨Customer-First Mindset
Prepare examples from your past experiences where you've gone above and beyond for customers. This role is all about customer satisfaction, so demonstrating your commitment to a customer-first attitude will set you apart.
✨Team Player Vibes
Think of instances where you've successfully collaborated with others in a team setting. Highlighting your teamwork skills will resonate well, especially since the company values a dynamic team environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.
