At a Glance
- Tasks: Support the commercial team and manage customer relationships in the coatings industry.
- Company: Dynamic company focused on innovative coatings solutions in the UK and Ireland.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting opportunity for career development in a supportive environment.
- Why this job: Join a vibrant team and make a real impact in the coatings market.
- Qualifications: Strong communication skills, attention to detail, and a willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
To assist the commercial team in Principal development and manage a defined customer base promoting coatings product range in UK and Ireland.
Principal Accountabilities:
- Running reports as required. Investigation into anomalies and distributing to the team.
- Initially support Product Managers with product range information to ensure they are set up and discontinued efficiently, including where listed on marketing materials (includes PBMs, webinars).
- Communicating with customers when products are discontinued, or specifications or standards are changed.
- Carry out market analysis to identify the market for new products.
- Work proactively with Principals/suppliers, including questionnaires and responding to enquiries for market information.
- Support external Sales Team. Challenge pricing & margin development on new orders. Alert and discuss price issues at Customers with Sales Managers.
- Ensure pricelist update to Customers and handle Customer price claims.
- Proactively review Open Orders and work with Supply Chain to ensure best customer experience.
- Supporting the business with commercial excellence. Addressing any additional business requirements that may emerge.
- Maintain the product data available on the new customer portal to effectively promote the products.
- Manage and develop a defined customer base (Foundation & Community customers). Generate sales and margins through new and existing business development.
- Ensure best-in-class customer engagement through the optimal use of the CRM system and integration of the different IT systems.
Experience, Skills & Education:
- Excellent attention to detail, communication and interpersonal skills.
- Ability to work under pressure.
- Ability to liaise with people at all levels both internally and externally.
- Willingness to learn new systems.
- Flexible approach.
- High service level standards.
- Strong IT skills.
- Problem solving and decision making.
- Background/experience in chemistry preferred.
Commercial Support Assistant in Runcorn employer: Azelis
As a Commercial Support Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for career advancement while promoting a healthy work-life balance. Located in the heart of the UK and Ireland, we provide a unique chance to engage with a diverse customer base and contribute to meaningful projects within the coatings industry.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Assistant in Runcorn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re a great fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Commercial Support Assistant in Runcorn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Support Assistant role. Highlight your experience with customer engagement, market analysis, and any relevant IT skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the coatings industry and how your background aligns with our mission. We love seeing enthusiasm and a personal touch!
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Azelis
✨Know Your Products Inside Out
Make sure you’re familiar with the coatings product range and any recent changes. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Analytical Skills
Be prepared to discuss how you would carry out market analysis or investigate anomalies in reports. Bring examples of how you've tackled similar tasks in the past to demonstrate your problem-solving abilities.
✨Communicate Like a Pro
Since this role involves liaising with customers and internal teams, practice clear and concise communication. Think about how you would explain product changes or pricing issues to different stakeholders.
✨Demonstrate Your IT Savvy
Brush up on your CRM and IT skills before the interview. Be ready to discuss how you’ve used technology to enhance customer engagement or streamline processes in previous roles.
