Supply Chain Administrator in Runcorn

As a member of the Supply Chain Department, the Supply Chain Administrator provides an optimised logistics service to Principals and Customers. Responsible for processing principal purchase orders and managing the process through to delivery, ensuring principal/customer satisfaction and loyalty through operational expertise. Ensures delivery of goods at the right place and time according to sales policy and Azelis processes & work instructions. This role interacts with both Commercial and Operational Teams, working closely with planning team members.

Main Accountabilities:

• Ensure compliance with all QA and SHE requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management.
• Master ERP functionality linked to order handling to provide best quality of service to principals/customers to improve operational efficiency.
• Liaise with the planner to tackle any blocking point (data issue, shortages, transport) which would prevent/delay.
• Review amendments and non-conformances daily, together with the Planner, Commercial Assistant, haulier and Warehouse.
• Ensure information flow to other team members. Provide regular feedback to Key Users to enable operational excellence, efficiency and effectiveness.
• Develop expertise in all processes and work instructions and support development of best practice.
• Monitor and manage open orders and ensure daily update of back order line.
• In collaboration with planner, support the creation of logistics & administration principal profiles.
• Propose logistics solutions in case of issues, in cooperation with Logistics manager/planner. Collaborate to continuous improvement of logistics to ensure efficient cost - quality – lead time balance.
• Receive and read Replenishment Reviews and Sales Order Reviews (in case of DD) carefully: transport mode, incoterms, lead times). Record them in local ERP and respect customer/product specifications. Inform Planner & Commercial Assistant of any deviations (price issues, delivery dates ...). Request order release to Credit Control (in case of DD). Send order acknowledgements and confirmations to Customers (in case of DD). Follow-up open orders and ensure proper daily update of backorder lines. Interact with Sales Administrator and Sales Assistant (in case of DD).
• Interact with Principals, Forwarders and Warehouses to allow efficient order follow-up. Provide instructions to Logistics Providers and make sure of third-parties execution.
• Generate freight orders in line with transport strategy of Azelis, Principals and Customers specifications. Provide them to forwarders.
• Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of auto-charges relevance such as duties. In case of deviations, inform planner/commercial assistant.
• Coordinate with planner to ensure stock counts and AX are aligned monthly.
• Generate closing of the orders so that PO status is 'received' and SO status is 'delivered' when appropriate.
• Ensure proper and on-time suppliers invoice matching.
• Tackle deviations and non-conformances daily, together with Planner, Logistics Team, Logistics Providers. Record non-conformances in CRM. Open credit notes/reinvoicing and ensure their proper follow-up. Provide feedback to all internal parties to allow closing of non-conformances in CRM. Spot deviations to enable continuous improvement.
• KPI’s - Customer satisfaction (feedback on spot orders and surveys). Number of orders and lines coded and followed in AX. Updated backorder lines. Punctuality of credit notes generation. Credit notes linked to self-mistakes. Relevance of logistics accruals. Punctuality of invoice matching. Auto-match rate.
• Provide cover for the Supply Chain Administration team as required.

Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry, present in 63 countries across the globe with over 3,800 employees. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals. We offer a lateral value chain of complementary products to more than 59,000 customers, supported by +2,700 principal relationships, creating a turnover of €4.1 billion (2022). Azelis Group NV is listed on Euronext Brussels under ticker AZE.

Azelis Americas is an equal opportunity workplace. Individuals seeking employment are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.