At a Glance
- Tasks: Support the commercial team and manage customer relationships while promoting CASE products.
- Company: Join a dynamic company focused on innovation and customer satisfaction.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Be part of a team that drives product success and enhances customer engagement.
- Qualifications: Strong attention to detail, communication skills, and a willingness to learn.
The predicted salary is between 25000 - 32000 € per year.
Mission to assist the commercial team in Principal development and manage a defined customer base promoting CASE product range in UK and Ireland.
Principal Accountabilities as a Commercial Support Assistant:
- Running reports as required. Investigation into anomalies and distributing to the team.
- Initially support Product Managers with product range information to ensure they are set up and discontinued efficiently, including where listed on marketing materials (includes PBMs, webinars).
- Communicating with customers when products are discontinued, or specifications or standards are changed.
- Carry out market analysis to identify the market for new products.
- Work proactively with Principals/suppliers, including questionnaires and responding to enquiries for market information.
- Support external Sales Team. Challenge pricing & margin development on new orders. Alert and discuss price issues at Customers with Sales Managers. Ensure pricelist update to Customers and handle Customer price claims.
- Proactively review Open Orders and work with Supply Chain to ensure best customer experience.
- Supporting the business with commercial excellence. Addressing any additional business requirements that may emerge.
- Maintain the product data available on the new customer portal to effectively promote the products.
- Manage and develop a defined customer base (Foundation & Community customers). Generate sales and margins through new and existing business development.
- Ensure best-in-class customer engagement through the optimal use of the CRM system and integration of the different IT systems.
Experience, Skills & Education:
- Excellent attention to detail, communication and interpersonal skills.
- Ability to work under pressure.
- Ability to liaise with people at all levels both internally and externally.
- Willingness to learn new systems.
- Flexible approach.
- High service level standards.
- Strong IT skills.
- Problem solving and decision making.
Commercial Support Assistant in Runcorn employer: Azelis Holding S.A.
As a Commercial Support Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for career advancement while promoting a healthy work-life balance. Located in the heart of the UK and Ireland market, we provide a unique chance to engage with diverse customers and contribute to meaningful projects that drive commercial excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Support Assistant in Runcorn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them achieve commercial excellence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled challenges in previous roles, especially those that relate to customer engagement and product management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Support Assistant in Runcorn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Support Assistant role. Highlight relevant experience and skills that match the job description, like your attention to detail and communication skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. Don’t forget to mention your willingness to learn new systems and your flexible approach.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, especially when it comes to customer engagement and market analysis.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at Azelis Holding S.A.
✨Know Your Products Inside Out
Make sure you’re familiar with the CASE product range and any recent changes. This will help you answer questions confidently and show that you’re proactive about understanding the business.
✨Show Off Your Communication Skills
Since the role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when dealing with product changes or customer inquiries.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you’ve tackled challenges, especially under pressure. Be ready to discuss how you approached these situations and what the outcomes were, as this will highlight your decision-making skills.
✨Familiarise Yourself with CRM Systems
Since the role requires optimal use of CRM systems, do a bit of research on common platforms used in commercial support. If you have experience with any, be prepared to discuss how you used them to enhance customer engagement.
