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- Tasks: Support travel partners and guests by managing group bookings and ensuring a seamless experience.
- Company: Global premium cruise line based in Woking with a vibrant team culture.
- Benefits: Opportunities for professional development and a collaborative work environment.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Strong organisational skills and experience in a contact centre or travel environment.
- Other info: Fluency in English is required; embrace innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A global premium cruise line based in Woking is seeking a Group Sales & Service Agent to provide exceptional support to travel partners and guests across the UK and EMEA. You will manage group bookings, ensuring a seamless experience while maintaining policy compliance. This role requires strong organizational skills, experience in a contact center or travel environment, and fluency in English. Join a vibrant team that values collaboration and innovation, with opportunities for professional development.
UK & EMEA Group Sales & Service Specialist in Woking employer: Azamara Cruises
Contact Detail:
Azamara Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK & EMEA Group Sales & Service Specialist in Woking
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the cruise line on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to group bookings and customer service. We want to show off our organisational skills and how we handle challenges in a travel environment.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking sharp can boost our confidence and make a great first impression. Let’s show them we’re ready to represent their brand!
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and keep us fresh in their minds. Plus, it shows we’re genuinely interested in the role!
We think you need these skills to ace UK & EMEA Group Sales & Service Specialist in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and service, especially in a travel or contact centre environment. We want to see how your skills align with the role of Group Sales & Service Agent!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for providing exceptional support and how you can contribute to our vibrant team. Keep it engaging and relevant to the job description.
Showcase Your Organisational Skills: Since this role involves managing group bookings, be sure to mention any experiences that demonstrate your strong organisational skills. We love seeing examples of how you've successfully handled multiple tasks at once!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our global cruise line!
How to prepare for a job interview at Azamara Cruises
✨Know Your Stuff
Before the interview, make sure you understand the cruise line's offerings and how they cater to travel partners and guests. Familiarise yourself with their policies and procedures, as this will show your commitment and readiness to provide exceptional support.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or bookings. Be ready to discuss how you prioritised tasks and ensured a seamless experience for clients.
✨Demonstrate Your Communication Skills
As you'll be working in a contact centre environment, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, such as handling customer inquiries or resolving issues, to showcase your ability to communicate effectively.
✨Emphasise Team Collaboration
This position values collaboration, so think of examples where you've worked well in a team. Be prepared to discuss how you contributed to group success and how you can bring that collaborative spirit to the vibrant team at the cruise line.
