At a Glance
- Tasks: Manage key corporate accounts and build long-term relationships focused on customer service excellence.
- Company: Join Ayvens, a leader in sustainable mobility with a commitment to innovation.
- Benefits: Enjoy competitive salary, pension scheme, health benefits, and generous annual leave.
- Other info: Embrace a diverse and inclusive workplace with opportunities for personal development.
- Why this job: Be part of a team driving the future of sustainable mobility and make a real impact.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. This is a virtual role. The responsibility of a Strategic Account Manager at Ayvens will be to own the relationship with FFM’s Corporate Accounts, ensuring adherence to Contractual and Commercial Conditions. Creating sustainable long-term relationships, built on Customer Service Excellence. At all times adopting the core principle of treating Customers Fairly, the Strategic Account Management team should demonstrate innovative thinking and thought leadership to strengthen the Customer/FFM partnership, to grow FFM’s fleet penetration and deliver incremental value to both parties.
Your Roles and Responsibilities:
- To fully contribute to the achievement of the company’s existing business annual targets.
- Maximise sales & profitability of all accounts within your portfolio.
- Identify and develop client objectives through working with senior stakeholder relationships.
- Deliver excellent customer service & account management to allocated account portfolio.
- Ensure the customer requirements are fully specified, understood and communicated; that service levels meet customer expectations and to keep the company informed on all relevant customer activity – both risks and opportunities.
- Visit customers, as appropriate, and build effective relationships with key stakeholders across all levels of the customer’s organisation.
- Keep up to date with legislative, industry and product developments.
- Provide regular and accurate reporting as required on activity and maintain the CRM database.
Skills and Experience:
- Previous Contract Hire Account Management experience (fleets over 250 essential).
- Experience of implementing new accounts at a “project manager” level.
- Working with multiple stakeholders in addition to the customer.
- Influencing, Persuasion and Relationship building.
- Solution Delivery and Ownership - ability to look at new ideas & approaches.
- Effective Time Management, Organisational & Delegation skills.
- Excellent Communications skills – verbal and written.
- IT Literate.
- Commercial Awareness and Decision Making.
- Vehicle Industry knowledge.
What we offer:
- Rewards & Financial Benefits: Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme.
- Health & Wellbeing: Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
- Time Off & Work–Life Balance: 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
- Workplace & On‑Site Facilities: Free parking (limited), EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events.
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Strategic Account Manager employer: Ayvens
At Ayvens, we pride ourselves on being an exceptional employer that champions sustainable mobility and fosters a culture of innovation and collaboration. Our virtual work environment offers flexibility, alongside a comprehensive benefits package that includes competitive pensions, health and wellbeing support, and generous time off for personal development. We are committed to diversity and inclusion, ensuring that every employee has the opportunity to thrive and contribute meaningfully to our mission of transforming the mobility landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Strategic Account Manager at Ayvens, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ayvens. Tailor your message to explain why you’re drawn to them and how you can contribute as a Strategic Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ayvens:When writing your cover letter, make sure to tailor your message specifically for Ayvens. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ayvens
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ayvens that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ayvens that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ayvens’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
