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For Companies At a Glance
- Tasks: Manage customer queries via email and phone, ensuring top-notch service delivery.
- Company: Leading mobility solutions provider with a focus on customer satisfaction.
- Benefits: Competitive salary, great benefits, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: A-level education, strong English skills, and customer service experience.
- Other info: 12-month fixed term contract with opportunities for growth.
The predicted salary is between 24000 - 25000 £ per year.
A leading mobility solutions provider seeks a Customer Service Advisor for their Corporate Driver team in Slough. The role involves managing customer queries through email and telephone, ensuring accurate service delivery, and maintaining high levels of customer satisfaction.
The ideal candidate will have A-level education, excellent spoken and written English, and experience in customer service.
This position offers a 12-month fixed term contract with a salary of £24,297 per annum and numerous benefits.
12-Month Customer Experience Advisor – Frontline Support in Slough employer: Ayvens
Contact Detail:
Ayvens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 12-Month Customer Experience Advisor – Frontline Support in Slough
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling queries during the interview.
✨Tip Number 3
Be ready to showcase your skills! Prepare examples from your past experiences that highlight your problem-solving abilities and how you’ve maintained high customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace 12-Month Customer Experience Advisor – Frontline Support in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Experience Advisor role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since this role involves managing queries through email and phone, make sure your written application reflects your excellent communication skills. Clear, concise, and friendly language will go a long way in impressing us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ayvens
✨Know the Company Inside Out
Before your interview, do some research on the mobility solutions provider. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved a difficult query or went above and beyond for a customer. This will demonstrate your capability to manage customer queries effectively.
✨Practice Your Communication Skills
Since the role requires excellent spoken and written English, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as professional.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position.
