At a Glance
- Tasks: Deliver operational HR support and manage HR administration across the employee lifecycle.
- Company: Join Ayvens, a leader in sustainable mobility with a commitment to innovation.
- Benefits: Enjoy competitive salary, pension scheme, health benefits, and generous annual leave.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a dynamic team driving efficiency and making a real impact in HR.
- Qualifications: Experience in fast-paced HR environments and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We’re looking for a Senior HR Support Coordinator to join our team on a permanent basis at our Lyde Green, Bristol (BS16 7LB) office. You’ll play a key role in delivering operational HR support, acting as the first point of contact for HR queries and helping to drive efficiency across the HR service.
You’ll provide day‑to‑day HR support across all areas of the employee lifecycle, ensuring systems and processes are accurate, compliant and delivered on time. You’ll also act as a key point of contact for HR queries, offering advice and guidance to employees and managers.
As a senior member of the team, you’ll support the HR Support Lead, contribute to improvements in processes and systems, and take a lead role in team coordination when required.
Key Responsibilities:- Manage HR administration across the employee lifecycle, including new starters, movers, leavers and contractual changes.
- Maintain accurate HR systems and records, ensuring data integrity at all times.
- Support payroll administration and ensure changes are processed accurately and on time.
- Act as a first point of contact for HR queries, including policies, references, absence and system queries.
- Deliver against HR service level agreements and key performance indicators.
- Produce regular and ad‑hoc HR reports.
- Support the HR Support Lead with process improvements and implementation of new initiatives.
- Work closely with HR Business Partners and wider stakeholders to support business needs.
- Support and coach team members using subject‑matter expertise.
- Help coordinate daily team activity and workflow to drive performance.
- Lead or support key HR projects, such as system changes or regulatory processes.
- Maintain strict confidentiality and professionalism in all aspects of work.
- Previous experience working in a fast‑paced HR environment.
- Strong understanding of HR processes across the employee lifecycle.
- Experience supporting payroll administration.
- Excellent organisational, planning and time management skills.
- Strong attention to detail and accuracy.
- Advanced Excel skills and confidence handling data.
- Ability to take ownership of tasks and resolve issues proactively.
- Strong communication skills and ability to build relationships at all levels.
- Experience coaching or supporting colleagues.
- Ability to prioritise workload and meet tight deadlines.
- Experience using the Workday HR system would be highly advantageous.
- Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme.
- Health & Wellbeing: Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
- Time Off & Work–Life Balance: 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
- Workplace & On‑Site Facilities: Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events.
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Senior HR Support Coordinator employer: Ayvens
At Ayvens, we pride ourselves on being an excellent employer, offering a vibrant work culture that champions diversity and inclusion while prioritising employee well-being. Our Lyde Green office in Bristol provides a supportive environment with ample opportunities for professional growth, competitive benefits, and a commitment to sustainable mobility, making it an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Ayvens on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching common HR scenarios and how you would handle them. Think about your past experiences and be ready to share specific examples that showcase your skills in action.
✨Tip Number 3
Show off your personality! Ayvens values authenticity, so don’t be afraid to let your true self shine through during interviews. Be enthusiastic about sustainable mobility and how you can contribute to their mission.
✨Tip Number 4
Follow up after your interview with a thank-you email. Mention something specific from your conversation to remind them of your chat. It shows you’re keen and professional, which is always a plus!
We think you need these skills to ace Senior HR Support Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior HR Support Coordinator role. Highlight your relevant experience in HR processes and payroll administration, as well as any specific achievements that align with what we’re looking for.
Showcase Your Skills:Don’t forget to emphasise your organisational skills and attention to detail. We want to see how you’ve successfully managed HR tasks in a fast-paced environment, so share examples that demonstrate your ability to handle multiple priorities effectively.
Be Authentic:At Ayvens, we value authenticity. Let your personality shine through in your application. Share why you’re passionate about HR and how you can contribute to our mission of sustainable mobility. We love seeing genuine enthusiasm!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Ayvens!
How to prepare for a job interview at Ayvens
✨Know Your HR Basics
Make sure you brush up on your understanding of HR processes across the employee lifecycle. Be ready to discuss how you've managed HR administration in previous roles, especially around new starters and leavers. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Data Skills
Since advanced Excel skills are a must for this role, prepare to demonstrate your ability to handle data effectively. Bring examples of reports you've produced or how you've maintained data integrity in past positions. This will highlight your attention to detail and organisational skills.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific HR queries or challenges. Think about times when you've had to resolve issues proactively or coach team members. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Communication Skills
As a Senior HR Support Coordinator, you'll need to build relationships at all levels. Prepare to discuss how you've effectively communicated with employees and managers in the past. Share examples of how your strong communication skills have helped improve HR processes or resolve conflicts.
