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For Companies At a Glance
- Tasks: Assist with administration, vehicle inspections, and customer inquiries in a dynamic environment.
- Company: Ayvens is a leader in sustainable mobility, managing over 3.4 million vehicles globally.
- Benefits: Enjoy a competitive salary, generous holidays, flexible working, and wellness perks.
- Why this job: Join a progressive team focused on sustainability and innovation in the mobility sector.
- Qualifications: Experience in administration, strong communication skills, and high IT literacy required.
- Other info: This is a hybrid role based in Bristol, with a fixed-term contract until March 2026.
The predicted salary is between 19500 - 29500 £ per year.
Overview
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Role
Remarketing Administrator
We have an excellent opportunity for an Administrator to join our vehicle remarketing team. In this role you will provide a range of end of contract process and services that results in Ayvens vehicles being re-sold through targeted remarketing channels.
Responsibilities
- Remarketing and reselling the vehicles through various channels ranging from traditional auctions through to new digital channels serving both the trade and retail customers.
- Co-ordinating administration to ensure all vehicles are both processed effectively & efficiently.
- Managing a lean and effective supply chain with a real focus on ensuring partnerships and 3rd party suppliers contribute towards Ayvens business objectives (e.g. stock management, commercial propositions).
- Manage V5 processes within the team, to include Requesting, processing, documenting and distribution.
- Support the Remarketing Sales team in processing of aftersales Claims.
- Assist with Internal Audits, reviews and stock checks of site returns.
- Collate all relevant information required for Permanent Supervision Controls
- Identify and report on areas for improvement and non-compliance to agreed processes.
Skills & Experience
- Experience working in an administrative support environment
- Good communication skills i.e. face to face, telephone, e-mail, report writing
- Excellent organisation and problem solving
- Time management
- Good standard in IT literacy with particular focus on Microsoft Excel and Word
- Good level of numeracy
What we offer
- Generous contributory pension scheme
- 25* days holiday, in addition to bank holidays(pro rata)
- Volunteering days to assist in charity work
- Sustainability Initiatives
- Holiday buy / sell (subject to conditions)
- Employee Referral Scheme
- Subsidised onsite catering
- EV charging points (cost associated), bike storage, shower & changing facilities and car parking
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that\’s diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Industry note
- ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
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Remarketing & Defleet Administrator employer: Ayvens
Contact Detail:
Ayvens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remarketing & Defleet Administrator
✨Tip Number 1
Familiarise yourself with the BVRLA guidelines, as they are crucial for the role. Understanding these standards will not only help you in interviews but also demonstrate your commitment to industry best practices.
✨Tip Number 2
Network with current or former employees of Ayvens on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in handling customer complaints and how you've improved processes in previous roles. This will showcase your proactive approach and problem-solving skills, which are key for this position.
✨Tip Number 4
Highlight your IT literacy and organisational skills during any discussions. Being able to efficiently manage a high volume of tasks is essential, so be ready to share examples of how you've successfully done this in the past.
We think you need these skills to ace Remarketing & Defleet Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and any previous roles that align with the responsibilities of a Remarketing & Defleet Administrator. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive nature and ability to handle high volumes of tasks efficiently. Mention specific examples of how you've used your initiative in past roles, particularly in customer service or administration.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and effective communication abilities. These are crucial for the role, so provide examples of how you've demonstrated these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. High literacy levels are required for this role, so ensure your application reflects that standard.
How to prepare for a job interview at Ayvens
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Remarketing & Defleet Administrator. Familiarise yourself with BVRLA guidelines and how they apply to vehicle inspections and invoicing for damages.
✨Showcase Your Organisational Skills
Highlight your organisational and time management skills during the interview. Be prepared to discuss how you handle multiple tasks efficiently, especially in a busy environment.
✨Demonstrate Proactivity
Employers value candidates who can take initiative. Prepare examples of situations where you've proactively solved problems or improved processes in previous roles.
✨Prepare for Customer Interaction Scenarios
Since the role involves responding to customer inquiries and complaints, be ready to discuss how you would handle difficult situations. Think of examples from your past experience that demonstrate your effective communication skills.
