Operational Risk Oversight Manager

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

The Risk Oversight team sits within the Risk and Compliance Department as part of the Second Line of Defence (LOD2). Its primary role is to provide independent oversight and challenge across both Financial and Non-Financial Risk areas. The team focuses on enhancing risk governance, ensuring regulatory alignment and strengthening risk informed decision making across the business.

This is a permanent role that could be located in either our Bristol office or undertaken remotely.

Provide independent risk oversight & challenge on Operational risks areas, ensuring the business is effectively identifying, assessing and mitigating risks.

• Ensure robust risk governance by maintaining oversight of Operational risk frameworks, policies and regulatory requirements.
• Deliver clear and actionable risk insights through high-quality reporting to senior management and risk committees.

• Review and challenge Operational risk incident declarations, mitigation measures and investigations led by First Line of Defence.
• Provide risk oversight on key change/strategic business projects.
• Oversee risk registers and assessments, providing challenge on risk ratings decisions and ensuring escalation of key risks to appropriate risk committees.
• Conduct formal second-line reviews with risk owners to assess the Operational risk exposure to the business.
• Develop and issue regular independent risk opinions on Operational risk areas, informing senior management and relevant committees.
• Lead and deliver initiatives to implement second-line requirements, aligning with group risk expectations and timelines.
• Actively contribute to the Enterprise Risk Committee (ERC) and other risk committees where necessary.
• Conduct gap analysis on operational risk policies, ensuring compliance with group risk frameworks and tracking remediation actions to closure.
• Engage with business units to provide independent risk challenge, guidance and support, driving proactive risk management and strengthening the overall risk culture.

• Demonstrates a strong understanding of risk management frameworks and principles in order to challenge and guide stakeholders to strengthen operational risk management practices.
• Ability to analyse complex risk data, produce high quality reports and ensure accuracy in risk reporting and governance documentation.
• Ability to build strong relationships across business functions and influence stakeholders at all levels of the business.
• Strong presentation and communication skills with the ability to explain risk insights clearly to non-risk professionals.
• Demonstrates professionalism, integrity and honesty in all work activities.
• Demonstrates resilience when faced with challenging situations.
• Able to empathise whilst remaining impartial.
• Manages own workload and prioritises tasks in line with team priorities; escalates issues in line with processes.
• Strong drive to achieve and ability to deliver results.
• Ability to adapt to evolving risk frameworks, regulatory changes and methodologies.

• Excellent financial and commercial awareness, combined with demonstrable relationship management and effective communication skills.
• Experience of working in a similar Risk Management role.

• Strong, effective communicator with a career that demonstrates experience of working previously in risk management.
• Comprehensive knowledge of financial risk concepts, tools, techniques, methodologies, approaches.
• Holds relevant risk management qualification – essential.

• Excellent IT literacy for all MS office products, specifically Powerpoint & Excel.

• Salary between Competitive pension scheme, Annual salary review and bonus scheme, EV company car, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme.
• Private Medical Insurance, Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
• 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
• Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events.

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!

Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.