Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer communications and enhance our communications library for better customer engagement.
- Company: Ayvens is a leader in sustainable mobility, managing over 3.4 million vehicles globally.
- Benefits: Enjoy a competitive salary, collaborative culture, and opportunities for personal growth.
- Why this job: Make a meaningful impact in customer communications while working in an innovative environment.
- Qualifications: Strong writing skills, project management experience, and familiarity with Microsoft and Adobe software preferred.
- Other info: This is a 12-month fixed-term contract role with potential for future opportunities.
The predicted salary is between 21500 - 28000 ÂŁ per year.
Marketing Customer Communications Specialist (12 month FTC) Join to apply for the Marketing Customer Communications Specialist (12 month FTC) role at Ayvens Marketing Customer Communications Specialist (12 month FTC) 5 days ago Be among the first 25 applicants Join to apply for the Marketing Customer Communications Specialist (12 month FTC) role at Ayvens At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Role We are seeking a Marketing Customer Communications Specialist (12 month FTC) to join our dynamic team, offering a salary of £25,000 – £32,000 (depending on experience) in a 12 month fixed-term contract role. In this role, you will: Manage the execution of customer communications across all channels (driver, client, and partner) while ensuring alignment with Ayvens\’ tone of voice. Maintain and enhance our communications library to support our customer service strategy and business objectives through regular review and improvement. Develop a deeper understanding of our customers by improving communications at all journey touchpoints in compliance with FCA regulations. Key Accountabilities As a Marketing Customer Communications Specialist, you will: Write and amend transactional message content for customers, collaborating closely with process owners and subject matter experts. Oversee the end-to-end process of executing customer communications, ensuring full sign-off and distribution in partnership with customer data colleagues. Maintain the communications library for all communications and templates, regularly reviewing them with business owners in line with company policy. Drive improvements in communications by transitioning to digital formats, including email communications and website updates, in collaboration with the digital marketing team. Support the business with ad hoc requests for external communications and amendments. Serve as the point of contact for tone of voice and brand guidelines across the business. Competencies To succeed in this role, you should possess: Strong written communication skills and copywriting expertise. Excellent organisational skills and project management capabilities. Strong interpersonal skills with the ability to engage stakeholders at all levels. The ability to thrive in a fast-paced, dynamic environment, managing multiple projects simultaneously while meeting tight deadlines. Skills And Experience Required/Desirable Working knowledge of core Microsoft applications (Word, Excel, MS Teams). Familiarity with Adobe software. Previous experience in the leasing business (preferably with ALD or LeasePlan) is desirable. Knowledge of regulated financial services is a plus. Experience in a communications or marketing role is preferred. A-level English or equivalent education is desirable. Ayvens Values At Ayvens, we value: Collaboration: Focusing energy and talent on collective success. Curiosity: Proposing new ideas and contributing to the change process. Authenticity: Acting ethically and with courage. Commitment: Engaging and demonstrating consideration for others. Why Join Us? At Ayvens, we believe in fostering a culture of innovation and collaboration. If you are passionate about customer communications and want to make a meaningful impact, we would love to hear from you! Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that\’s diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Marketing and Sales Referrals increase your chances of interviewing at Ayvens by 2x Sign in to set job alerts for “Marketing Specialist” roles. Greater Bristol Area, United Kingdom 6 days ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 month ago Bristol, England, United Kingdom 1 day ago City Of Bristol, England, United Kingdom 3 weeks ago ResLife Marketing and Communications Coordinator (KD12660) Bath, England, United Kingdom 20 hours ago Easton-In-Gordano, England, United Kingdom 3 weeks ago Bristol, England, United Kingdom 1 month ago Bristol, England, United Kingdom 2 months ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 5 days ago Bristol, England, United Kingdom 18 hours ago Warmley, England, United Kingdom 3 weeks ago Bristol, England, United Kingdom 3 weeks ago Bristol, England, United Kingdom 12 hours ago Bristol, England, United Kingdom 2 weeks ago Bristol, England, United Kingdom 1 day ago Greater Bristol Area, United Kingdom 2 weeks ago Bristol, England, United Kingdom 1 week ago Marketing Manager (Content and Comms Lead) Newport, Wales, United Kingdom 2 weeks ago Bath, England, United Kingdom 4 weeks ago Cardiff, Wales, United Kingdom 2 weeks ago Bristol, England, United Kingdom 2 weeks ago Bristol, England, United Kingdom 1 month ago Melksham, England, United Kingdom 1 day ago Bristol, England, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Marketing Customer Communications Specialist (12 month FTC) employer: Ayvens
Contact Detail:
Ayvens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Customer Communications Specialist (12 month FTC)
✨Tip Number 1
Familiarise yourself with Ayvens' tone of voice and brand guidelines. This will help you align your communication style with their expectations, making it easier to demonstrate your fit for the role during interviews.
✨Tip Number 2
Network with current or former employees of Ayvens on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application.
✨Tip Number 3
Stay updated on the latest trends in customer communications and digital marketing. Being knowledgeable about current practices will not only enhance your discussions during interviews but also show your commitment to continuous learning.
✨Tip Number 4
Prepare examples of how you've successfully managed customer communications in previous roles. Highlighting specific achievements will demonstrate your capability and readiness to take on the responsibilities outlined in the job description.
We think you need these skills to ace Marketing Customer Communications Specialist (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing and customer communications. Emphasise your strong written communication skills and any previous roles that involved copywriting or managing customer communications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer communications and how your skills align with Ayvens' values of collaboration, curiosity, authenticity, and commitment. Mention specific examples of how you've successfully managed communications in the past.
Showcase Relevant Skills: Highlight your familiarity with Microsoft applications and any experience with Adobe software. If you have knowledge of regulated financial services or previous experience in the leasing business, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on customer communications.
How to prepare for a job interview at Ayvens
✨Showcase Your Copywriting Skills
As a Marketing Customer Communications Specialist, strong written communication is key. Prepare examples of your previous work that demonstrate your copywriting expertise and how you've tailored messages for different audiences.
✨Understand the Company’s Tone of Voice
Familiarise yourself with Ayvens' tone of voice and brand guidelines. During the interview, be ready to discuss how you would maintain this tone across various customer communications and why it's important for brand consistency.
✨Demonstrate Project Management Abilities
This role requires excellent organisational skills. Be prepared to share specific examples of how you've managed multiple projects simultaneously, especially in fast-paced environments, and how you ensured deadlines were met.
✨Engage with Stakeholders
Interpersonal skills are crucial for this position. Think of instances where you've successfully engaged with stakeholders at different levels. Highlight your ability to collaborate and communicate effectively to achieve common goals.