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For Companies At a Glance
- Tasks: Support vehicle management and customer interactions in a dynamic administrative role.
- Company: Join a market-leading organisation with a focus on collaboration and innovation.
- Benefits: Starting salary of £26,375, generous holidays, pension scheme, and bonus eligibility.
- Other info: Enjoy sustainability initiatives and excellent career growth opportunities.
- Why this job: Make a real impact while developing relationships and enhancing customer service.
- Qualifications: Experience in fast-paced admin roles and strong communication skills required.
The predicted salary is between 26375 - 26375 £ per year.
Tremendous opportunity to join a market‑leading organisation for a fixed term until 31 December 2026. This is a varied administration‑focused role in a busy team, responsible for supporting vehicle management processes and customer interactions.
Key Purpose
- To ensure task management is carried out to the highest level on the following:
- Ancillary RFL Management which includes taxing of 140,000 vehicles
- V5 administration, which includes auditing the daily received documents
- Handling customer requests, and working with suppliers
- Managing MOT data management
- Manage the Cherished plate service for our customers
- Responsible for the Safety Recall Administration
- Administration support on uninsured vehicles
- Processing of Fines and Penalties, which includes invoice queries
- Maintaining vehicle data, identifying, and correcting any anomalies in the data
- Receipt of inbound customer telephone enquiries and coordinating appropriate action/response from the business
- Take full ownership, investigate, and respond to all customer queries via an in-house customer query system, email, phone and by post
- To ensure all processes are actively recorded, amended for any process change, and checked and updated on a quarterly basis
Responsibilities
- Build relationships and develop the trust of our customer and suppliers to ensure service levels are achieved
- Production of identified daily and weekly fleet administration reporting
- Actively display and demonstrate the corporate values: Authenticity, Commitment, Collaboration and Curiosity
- Maintain a high level of service focus
Skills, Experience & Background
- Demonstrable experience of working in a fast paced administrative environment where preparation, planning and organisation is evident
- Experience of working in a customer contact environment where there is a requirement to build relationships at various levels
- Knowledge and/or experience of the car leasing industry and relevant government legislation preferred but not essential
- Experience of working in an environment where attention to detail is key and accuracy has been a fundamental requirement of the job
- Experience of actively participating in a team environment, whilst demonstrating the capability to work independently
- Working knowledge of core Microsoft Applications (Word and Excel)
- Strong communicator, fluent in business English language written and verbal
What's In It For You
- Starting salary of £26,375.00
- Generous contributory pension scheme
- 25 days holiday, in addition to bank holidays
- Volunteering days to assist in charity work
- Sustainability Initiatives
- Holiday buy / sell (subject to conditions)
- Travel Insurance (cost associated)
- Dental Insurance (cost associated)
- Eligibility for Annual Bonus Scheme
- Enhanced parental leave
- Generous Employee Referral Scheme (£1000)
- Cycle2work Scheme
- EV charging points, bike storage, shower & changing facilities, car parking
In-Life Administration Executive in England employer: Ayvens
Contact Detail:
Ayvens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Life Administration Executive in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. We want to see your enthusiasm and how you fit into our team!
✨Tip Number 3
Practice your communication skills. Whether it's handling customer queries or discussing vehicle management processes, being articulate and confident is key. We love strong communicators!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our corporate values.
We think you need these skills to ace In-Life Administration Executive in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the In-Life Administration Executive role. Highlight your experience in administration and customer service, and show us how you can bring value to our team.
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, include examples in your application that demonstrate your accuracy and thoroughness in previous jobs. We want to see how you’ve tackled tasks where precision was key!
Communicate Clearly: As a strong communicator, your written application should reflect your ability to convey information effectively. Use clear language and structure your application well so we can easily see your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Ayvens
✨Know Your Stuff
Make sure you understand the key responsibilities of the In-Life Administration Executive role. Familiarise yourself with vehicle management processes, customer interactions, and the specific tasks mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your experience in a fast-paced administrative environment. Highlight situations where you've built relationships with customers or suppliers, and how you've maintained accuracy and attention to detail in your tasks.
✨Brush Up on Microsoft Skills
Since the role requires a working knowledge of Microsoft Word and Excel, make sure you're comfortable using these applications. You might be asked about how you use them in your daily tasks, so consider preparing a few examples of how you've utilised these tools effectively.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Be ready to discuss how you've successfully collaborated with others while also taking ownership of your tasks. Share specific instances where you've balanced these two aspects in your previous roles.