Customer Service Team Lead – Drive Impact & Growth

Customer Service Team Lead – Drive Impact & Growth

Full-Time 35000 - 42000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and drive performance.
  • Company: Join Ayvens, a forward-thinking company based in Bristol.
  • Benefits: Enjoy a competitive salary, pension contributions, bonuses, and flexible working options.
  • Other info: Opportunity for career advancement in a supportive environment.
  • Why this job: Make a real impact by guiding a team towards success and growth.
  • Qualifications: Proven leadership skills and experience in customer service management.

The predicted salary is between 35000 - 42000 Β£ per year.

Ayvens is seeking an experienced people leader to join the Bristol-based Indirect Team within Customer Service, responsible for guiding a team of drivers, brokers and dealerships.

The role emphasizes rapid, quality customer outcomes, coaching, and performance management.

It offers a competitive salary with a contributory pension and bonus potential, plus flexible working.

The successful candidate will manage day-to-day resourcing, set SMART objectives, monitor performance, ensure risk controls,

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Customer Service Team Lead – Drive Impact & Growth employer: Ayvens

Ayvens is an excellent employer located in Slough, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering exceptional customer service, we provide comprehensive training and development opportunities, ensuring our team members thrive in their roles. Our commitment to work-life balance, alongside competitive benefits, makes Ayvens a rewarding place to build your career.

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Contact Details:

Ayvens Recruitment Team

We think you need these skills to ace Customer Service Team Lead – Drive Impact & Growth

Leadership Skills
Coaching Skills
Performance Management
Customer Service Excellence
Resource Management
SMART Objectives Setting
Risk Management