Ayvens is seeking a Change & Readiness professional in the UK to lead the development and delivery of our Customer Service Strategy. You will own customer experience, resource planning and business readiness capabilities, guiding teams through transformational change.
The role emphasizes strong stakeholder engagement, risk awareness, and collaboration with operations and L&D to implement training and new procedures, with a 12-month fixed-term contract and flexible working options.
#J-18808-Ljbffr
Customer Experience & Change Readiness Lead employer: Ayvens
Ayvens is an excellent employer located in Slough, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering exceptional customer service, we provide comprehensive training and development opportunities, ensuring our team members thrive in their roles. Our commitment to work-life balance, alongside competitive benefits, makes Ayvens a rewarding place to build your career.
