At a Glance
- Tasks: Assess customer applications and manage due diligence activities in a fast-paced environment.
- Company: Join Ayvens, a leader in sustainable mobility solutions with a diverse and inclusive culture.
- Benefits: Competitive salary, generous leave, health benefits, and opportunities for personal development.
- Other info: Dynamic workplace with free parking, gym options, and a commitment to diversity.
- Why this job: Make a real impact in risk management while working with innovative technology.
- Qualifications: Experience in KYC/CDD and strong analytical skills required.
The predicted salary is between 28000 - 32000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We’re looking for a Customer Due Diligence Analyst to join our Risk Operations team, based at our Lyde Green, Bristol (BS16 7LB) office. You’ll be responsible for assessing applications, managing due diligence activity and supporting effective risk management. This is a hands‑on role, offering responsibility for decision‑making, analysis and delivering high‑quality outcomes within a fast‑paced, regulated environment.
The key responsibilities for the role are:
- Perform KYC and Due Diligence on new customer onboardings, periodic and event-based reviews for regulated and non-regulated customer types.
- Conduct PEP, sanctions, and adverse media screening using industry recognised tools.
- Request and analyse customer documentation, including structured data and financial statements to evaluate the risks associated and issue an onboarding risk rating.
- Produce a robust audit trail on all parts of application decisions ensuring outcomes are compliant with onboarding policies and procedures.
- Deliver operational effectiveness by achieving productivity and quality targets and key business objectives.
- Communicate with internal and external customers to resolve KYC / CDD queries timely.
- Coordinate with the Senior Risk Operations Analyst for workflow prioritisation and escalate issues in a timely manner to achieve agreed service level agreements.
Skills and Experience:
- Strong experience in KYC/CDD, including complex client structure knowledge gained in a financial services organisation.
- Ability to interpret financial documents with proven ability to analyse and record ownership and control structures correctly.
- Technical proficiency of data utilisation, dissemination and decisioning to risk assess accurately.
- Strong analytical and investigative skills with high attention to detail in documenting findings.
- Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.
- Ability to work efficiently in a high-volume, fast-paced environment while maintaining high quality standards.
What we offer:
- Rewards & Financial Benefits: Salary: £28,000–£32,000 per annum, depending on skills and experience, Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme.
- Health & Wellbeing: Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
- Time Off & Work–Life Balance: 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
- Workplace & On‑Site Facilities: Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events.
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Customer Due Diligence Analyst employer: Ayvens
At Ayvens, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Lyde Green, Bristol office. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, generous leave policies, and opportunities for personal development. Join us to be part of a diverse and inclusive culture that values innovation and collaboration, all while contributing to the future of sustainable mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Due Diligence Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ayvens and understanding their values. Be ready to discuss how your skills in KYC/CDD can contribute to their mission of sustainable mobility. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Customer Due Diligence Analyst, you'll need to interact with various stakeholders. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ayvens team. Let’s get you that job!
We think you need these skills to ace Customer Due Diligence Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in KYC/CDD. We want to see how your skills align with the role, so don’t hold back on showcasing your analytical prowess!
Showcase Your Communication Skills:As a Customer Due Diligence Analyst, you'll need to communicate effectively with both internal and external stakeholders. Use your application to demonstrate your ability to convey complex information clearly and confidently.
Highlight Your Attention to Detail:In this role, attention to detail is key! Make sure to mention any experiences where you’ve had to analyse financial documents or manage compliance tasks. We love seeing candidates who can spot the finer points!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Ayvens!
How to prepare for a job interview at Ayvens
✨Know Your KYC
Make sure you brush up on your knowledge of KYC and CDD processes. Familiarise yourself with the specific tools and techniques used in the industry, as well as the regulations that govern them. This will show that you're not just a candidate, but someone who understands the nuances of the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with analysing financial documents and client structures. Bring examples of how you've successfully assessed risks in previous roles. Being able to articulate your thought process will demonstrate your analytical prowess and attention to detail.
✨Communicate Confidently
Since this role involves liaising with both internal and external stakeholders, practice your communication skills. Be ready to explain complex concepts in simple terms and showcase your ability to resolve queries effectively. Confidence in your communication can set you apart from other candidates.
✨Emphasise Your Adaptability
The fast-paced environment at Ayvens means you'll need to be adaptable. Prepare to share examples of how you've thrived in high-pressure situations or managed multiple priorities. Highlighting your ability to maintain quality while working efficiently will resonate well with the interviewers.
