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- Tasks: Make impactful decisions on customer onboarding and lending applications while ensuring compliance.
- Company: Join Ayvens, a leader in sustainable mobility with a focus on talent development.
- Benefits: Enjoy competitive salary, pension scheme, health benefits, and generous annual leave.
- Other info: Dynamic work environment with opportunities for personal development and team collaboration.
- Why this job: Be a key player in shaping the future of finance and sustainability.
- Qualifications: Experience in credit risk or Customer Due Diligence within financial services is essential.
The predicted salary is between 45000 - 55000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. The Risk and Compliance function plays a critical role in supporting sustainable business growth while ensuring compliance with UK regulation and Group standards. We are looking for a Senior Risk Operations Analyst to join our team, combining hands‑on decision‑making with subject‑matter expertise across onboarding, credit and customer due diligence.
You will assess and make decisions on customer onboarding and lending applications within delegated authority, ensuring all activity aligns with policy, regulation and risk appetite. As a subject‑matter expert, you will support quality, governance and continuous improvement while helping to develop team capability and maintain strong operational controls.
Key Responsibilities- Assess and make decisions on onboarding and lending applications within delegated authority.
- Act as a subject‑matter expert across credit and/or Customer Due Diligence, ensuring regulatory and policy standards are met.
- Analyse customer documentation, financial data and structures to assess risk.
- Carry out customer due diligence across onboarding, remediation and periodic reviews.
- Produce clear, accurate and auditable decision records.
- Escalate complex or high‑risk cases to the appropriate teams in a timely manner.
- Deliver against performance, quality and service level targets.
- Continuously review and improve operational processes and standard operating procedures.
- Support change initiatives and process improvements to enhance the customer journey.
- Manage workflow and prioritisation to ensure efficient team performance.
- Build strong relationships across Risk, Compliance and wider business teams.
- Deputise for the team manager where required.
- Support coaching and development of colleagues to improve capability and consistency.
- Experience in credit risk, onboarding or Customer Due Diligence within financial services.
- Strong financial analysis and understanding of complex customer structures.
- Experience working within a regulated, risk‑focused environment.
- Knowledge of governance, controls and audit requirements.
- Ability to interpret data and use it to support decision‑making.
- Knowledge of UK financial services regulation.
- Experience using underwriting or risk systems is advantageous.
- Rewards & Financial Benefits
- Competitive pension scheme
- Annual salary review and bonus scheme
- Give As You Earn (GAYE) scheme
- Employee referral scheme (£1,000)
- Retail discounts programme
- GymFlex membership options
- Cycle to Work scheme
- Health & Wellbeing
- Life Assurance
- Health assessment options
- Travel insurance
- Dental insurance
- Critical illness cover
- Personal accident insurance
- Time Off & Work‑Life Balance
- 25 days’ annual leave + an additional Celebration Day
- 37.5 hour week, Monday to Friday, no weekends
- Holiday buy & sell scheme
- Volunteer days
- Time allocated for personal development
- Study support (where applicable)
- Workplace & On‑Site Facilities
- Free parking
- EV charging points
- Bike storage & shower facilities
- Complimentary breakfast
- Staff and social events
Senior Risk Operations Analyst in Bristol employer: Ayvens
Contact Detail:
Ayvens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Risk Operations Analyst in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ayvens on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of UK financial services regulation. We want to show that we’re not just a good fit, but that we know our stuff when it comes to compliance and risk management.
✨Tip Number 3
Practice situational questions! Think about how we would handle complex customer cases or improve operational processes. Being able to articulate our thought process will set us apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the team at Ayvens.
We think you need these skills to ace Senior Risk Operations Analyst in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Risk Operations Analyst role. Highlight your experience in credit risk and customer due diligence, and don’t forget to showcase your analytical skills. We want to see how your background aligns with our mission at Ayvens!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sustainable mobility and how your expertise can contribute to our goals. Keep it concise but impactful – we love a good story that connects your experience to our vision.
Showcase Your Decision-Making Skills: In your application, be sure to highlight specific examples where you've made critical decisions in a regulated environment. We’re looking for someone who can assess risk effectively, so share those experiences that demonstrate your ability to make sound judgments under pressure.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Ayvens and how you can be part of our journey.
How to prepare for a job interview at Ayvens
✨Know Your Stuff
Make sure you brush up on your knowledge of credit risk, onboarding, and Customer Due Diligence. Familiarise yourself with UK financial services regulations and be ready to discuss how they apply to the role. This will show that you're not just interested in the position but also understand the industry.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to analyse customer documentation and financial data. Bring examples of how you've assessed risk in previous roles, and be ready to explain your thought process. This will highlight your subject-matter expertise and decision-making skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to onboarding and lending applications. Think about how you would handle complex or high-risk cases and be prepared to articulate your approach clearly. This will showcase your problem-solving abilities and operational understanding.
✨Build Relationships
Since the role involves working closely with various teams, think about how you can demonstrate your relationship-building skills. Share examples of how you've collaborated with others in past roles to improve processes or outcomes. This will show that you can work well within a team and contribute to a positive work environment.