At a Glance
- Tasks: Lead a fulfilment team to deliver top-notch customer service and improve processes.
- Company: Ayvens, a dynamic company in Bristol focused on growth and teamwork.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Join a fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving team performance and enhancing customer satisfaction.
- Qualifications: Experience in people leadership and a passion for coaching and development.
The predicted salary is between 30000 - 35000 £ per year.
Ayvens in Bristol seeks an experienced people leader to head a fulfilment team, delivering fast, high-quality customer service and strong stakeholder engagement.
You will coach and develop staff, manage performance, and drive improvements to processes and SLAs while maintaining cost efficiency and compliance.
You will work with other operational teams to enhance service delivery, reduce handoffs, and foster a culture of accountability and teamwork in a dynamic, growth-focused environment.
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We think you need these skills to ace Retail Fulfilment Operations Lead: Drive Team Performance in Bristol
People Leadership
Coaching and Development
Performance Management
Process Improvement
Stakeholder Engagement
Customer Service
Cost Efficiency
