At a Glance
- Tasks: Design and implement forecasting models to optimise resource planning and support key business decisions.
- Company: Join Ayvens, a leader in sustainable mobility solutions with a commitment to innovation.
- Benefits: Competitive salary, pension scheme, annual bonuses, and generous leave policies.
- Other info: Dynamic workplace with a focus on diversity, inclusion, and personal development.
- Why this job: Make a real impact on sustainable mobility while developing your analytical skills.
- Qualifications: Strong analytical skills and experience in forecasting or resource planning roles.
The predicted salary is between 42000 - 42000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We are looking for a Resource Forecast & Capacity Analyst to join our Resource Planning team at our office in Lyde Green, Bristol. This is a newly created role, offering the opportunity to design, build and implement forecasting and capacity models from the ground up.
Working closely with Planning Schedulers, Real Time Coordinators and key stakeholders, you will use data and insight to predict demand, optimise resource planning and support key business decisions. This role will play a critical part in balancing service performance with cost efficiency.
You will be responsible for developing accurate demand forecasts and translating these into clear capacity requirements. Using a combination of operational data, financial inputs and business forecasts, you will provide actionable insight to ensure the right resources are in place at the right time.
Key Responsibilities- Forecast customer contact demand across short, medium and long-term time horizons.
- Translate forecasts into capacity models and staffing requirements (FTE).
- Produce clear insight and recommendations to support operational and strategic decision-making.
- Monitor forecast accuracy and provide reporting to support team scheduling and planning.
- Analyse performance data to identify opportunities to improve efficiency and reduce costs.
- Support workforce planning through headcount modelling, including attrition, shrinkage and productivity.
- Build and maintain forecasting models using multiple data sources, including operational, financial and sales data.
- Provide resource impact assessments for new projects, product launches and business changes.
- Develop scenario models to assess the impact of process, system or structural changes on performance and customer outcomes.
- Create reports and presentations to communicate insights clearly to both technical and non-technical stakeholders.
- Work closely with planning teams to ensure forecasting aligns with real-time operations and scheduling.
- Support budgeting and financial planning through detailed headcount forecasting.
- Strong analytical and problem-solving skills.
- Experience in a forecasting, capacity planning or resource planning role.
- Background in a contact centre, financial services or operational environment.
- Advanced Excel skills and experience using tools such as Power BI or similar reporting platforms.
- Experience building forecasting, demand or resource planning models.
- Ability to turn complex data into clear insight and actionable recommendations.
- Strong communication skills, with the ability to explain technical concepts clearly.
- Comfortable working with incomplete data and applying logical assumptions.
- Salary £35,000 - £42,000 per annum, depending on skills and experience.
- Competitive pension scheme.
- Annual salary review and bonus scheme.
- Give As You Earn (GAYE) scheme.
- Employee referral scheme (£1,000).
- Retail discounts programme.
- GymFlex membership options.
- Cycle to Work scheme.
- Life Assurance.
- Health assessment options.
- Travel insurance.
- Critical illness cover.
- Personal accident insurance.
- 25 days annual leave + an additional Celebration Day.
- 37.5 hour week, Monday to Friday, no weekends.
- Holiday buy & sell scheme.
- Volunteer days.
- Time allocated for personal development.
- Study support (where applicable).
- Free parking.
- EV charging points.
- Bike storage & shower facilities.
- Complimentary breakfast.
- Staff and social events.
At Ayvens, we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
Resource Forecast & Capacity Analyst in Bristol employer: Ayvens
At Ayvens, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Resource Forecast & Capacity Analyst role in Lyde Green, Bristol, not only provides competitive financial rewards and comprehensive benefits but also prioritises employee growth through personal development opportunities and a commitment to diversity and inclusion. Join us to be part of a forward-thinking team dedicated to shaping the future of sustainable mobility while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Forecast & Capacity Analyst in Bristol
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We think you need these skills to ace Resource Forecast & Capacity Analyst in Bristol
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Ayvens. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Ayvens
✨Brush Up on Your Statistics
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
