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- Tasks: Lead the Risk and Compliance team, ensuring accurate credit decisions and customer due diligence.
- Company: Dynamic company in Bristol focused on risk management and compliance.
- Benefits: Competitive salary, pension scheme, private medical insurance, and generous annual leave.
- Other info: Enjoy free parking, gym membership options, and a vibrant workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in risk, compliance, or operations with strong communication and analytical skills.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for an experienced Operations Manager to lead our Risk and Compliance operations, located in Lyde Green, Bristol (BS16 7LB). This role focuses on making sure credit decisions, customer due diligence (CDD), and onboarding processes are completed accurately, consistently, and in line with UK regulations, while delivering a strong customer experience.
Responsibilities
- Lead and support the Risk Operations team, managing performance, conduct and development.
- Oversee credit decisions and CDD activity, ensuring clear audit trails and adherence to delegated authorities.
- Plan and manage workflows to meet service levels and future demand.
- Ensure policies, procedures and controls are followed and kept up to date.
- Identify and reduce operational and regulatory risk.
- Improve onboarding and credit processes to increase efficiency and quality.
- Act as a key point of contact across risk, operations and relationship teams.
- Support projects and system or process changes with subject‑matter expertise.
- Deputise for the Head of Risk Operations in meetings, projects and forums.
Qualifications and Skills
- Proven experience leading teams in a risk, compliance or operations environment.
- Strong planning, prioritisation and delivery against service, quality and productivity targets.
- Confident communicator, able to influence senior stakeholders.
- Comfortable working in a fast‑paced, changing environment.
- Strong knowledge of UK credit and customer due diligence requirements.
- Experience identifying, managing and escalating risk appropriately.
- High attention to detail and confidence handling complex regulatory issues.
- Background in lending, credit risk, CDD or a similar regulated role.
- Experience in operational management, forecasting and resource planning.
- Strong analytical skills and ability to interpret complex information.
What we offer
- Rewards & Financial Benefits: Competitive pension scheme, Annual salary review and bonus scheme, EV company car, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme.
- Health & Wellbeing: Private Medical Insurance, Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
- Time Off & Work–Life Balance: 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
- Workplace & On‑Site Facilities: Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events.
Operations Manager (Risk and Compliance) in Bristol employer: Ayvens
Contact Detail:
Ayvens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Risk and Compliance) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their risk and compliance processes, and think of examples from your past experience that showcase your skills. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can help you refine your answers and boost your confidence before you step into that interview room.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. We recommend mentioning something specific from your conversation to remind them of your great fit for the Operations Manager position.
We think you need these skills to ace Operations Manager (Risk and Compliance) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in risk, compliance, and operations, and don’t forget to showcase your leadership skills. We want to see how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to credit decisions and customer due diligence, and show us your passion for delivering a great customer experience.
Showcase Your Analytical Skills: Since this role involves interpreting complex information, make sure to highlight your analytical skills in your application. Share examples of how you've tackled regulatory issues or improved processes in the past. We love seeing problem solvers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Ayvens
✨Know Your Regulations
Make sure you brush up on UK credit and customer due diligence requirements before the interview. Being able to discuss these regulations confidently will show that you understand the core of the Operations Manager role and can lead the Risk Operations team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams in a risk or compliance environment. Highlight how you managed performance, developed team members, and improved processes. This will demonstrate your capability to support and lead the Risk Operations team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to risk management and compliance. Think about how you would handle complex regulatory issues or improve onboarding processes. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Communicate with Confidence
As a confident communicator, you’ll need to influence senior stakeholders. Practice articulating your ideas and strategies clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your points effectively and leave a lasting impression.