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- Tasks: Manage customer queries via email and phone, ensuring timely resolutions.
- Company: Market-leading business in Slough with a supportive working environment.
- Benefits: Starting salary of £24,297, plus additional benefits.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Excellent verbal and written English skills; customer-facing experience required.
- Other info: 12-month fixed term contract with opportunities for growth.
The predicted salary is between 24000 - 25000 £ per year.
A market leading business in Slough is seeking a Customer Service Advisor to join their Corporate Driver team on a 12-month fixed term contract. The role involves managing customer queries via email and phone, ensuring timely resolutions, and providing professional customer service.
Candidates should possess excellent verbal and written English skills and have experience in a customer-facing role.
A starting salary of £24,297 per annum is offered, along with a supportive working environment and benefits.
Frontline Customer Service Advisor (12-month FTC) in Slough employer: Ayvens Group
Contact Detail:
Ayvens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Service Advisor (12-month FTC) in Slough
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer queries, we should be ready to demonstrate our excellent verbal and written English skills during interviews. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that we’re engaged and keen to learn more about the role and the team. Think about what it’s like to work there and how we can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities that pop up.
We think you need these skills to ace Frontline Customer Service Advisor (12-month FTC) in Slough
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about managing customer queries, make sure your written application highlights your excellent verbal and written English skills. Use clear and concise language to demonstrate how you can communicate effectively.
Tailor Your Experience: We want to see how your previous customer-facing roles have prepared you for this position. Be specific about your experiences and how they relate to the responsibilities of a Customer Service Advisor. This will help us see you as a great fit!
Be Professional and Personable: In your application, strike a balance between professionalism and approachability. We’re looking for someone who can provide top-notch customer service while also being friendly and relatable. Let your personality shine through!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Ayvens Group
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of the Corporate Driver team. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role requires excellent verbal and written English skills, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you handle customer queries and provide solutions.
✨Prepare for Common Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to discuss specific examples from your past experience where you successfully resolved issues or improved customer satisfaction.
✨Show Enthusiasm and Positivity
During the interview, let your passion for customer service shine through. A positive attitude can make a huge difference, so express your eagerness to contribute to the team and help customers effectively.
