Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic credit underwriting team and ensure fair credit decisions.
- Company: Join Ayvens, a leader in sustainable mobility solutions.
- Benefits: Enjoy competitive salary, bonuses, and extensive health benefits.
- Other info: Embrace a diverse and inclusive workplace with excellent career growth.
- Why this job: Make a real impact in shaping the future of mobility.
- Qualifications: Experience in credit operations and strong leadership skills required.
The predicted salary is between 50000 - 60000 ÂŁ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Weâre looking for an experienced Risk Operations Manager (Credit Team) to lead our credit underwriting team, located in Lyde Green, Bristol (BS16 7LB). This role ensures credit decisions are made consistently, fairly and in line with policy, regulation and risk appetite, while delivering a strong customer experience. Youâll manage a team of underwriters handling regulated, nonâregulated and corporate lending decisions. Youâll be responsible for credit quality, decisionâmaking standards, service levels and team performance, while working closely with Credit Risk and Compliance to ensure policies and controls are applied effectively.
The Key responsibilities for the role are:
- Lead and manage the Credit underwriting team, including performance and development
- Oversee endâtoâend credit decisions for onboarding and ongoing reviews
- Act as the main point of contact for creditârelated escalations
- Ensure all credit decisions meet internal policy and UK regulatory requirements
- Manage workflows to deliver agreed service levels and quality standards
- Maintain clear audit trails and robust credit documentation
- Complete regular quality checks, controls and credit reviews
- Keep credit policies and procedures up to date and recommend improvements
- Drive âright first timeâ decisionâmaking and continuous improvement
- Support and deliver projects that improve credit processes and the customer journey
- Build strong working relationships across credit, risk, compliance and relationship teams
Skills & Experience:
- Proven experience leading teams within credit or risk operations
- Strong communication skills, able to influence senior stakeholders
- Highly organised, with the ability to plan and prioritise in a fastâpaced environment
- Track record of delivering service, quality and productivity targets
- Strong knowledge of UK credit regulation and lending practices
- Experience assessing and managing credit risk, including complex cases
- Background in credit underwriting or a related credit risk role
- Ability to interpret financial information and complex data
- Experience improving operational efficiency while maintaining control
What we offer:
- Competitive pension scheme
- Annual salary review and bonus scheme
- EV company car
- Give As You Earn (GAYE) scheme
- Employee referral scheme (ÂŁ1,000)
- Retail discounts programme
- GymFlex membership options
- Cycle to Work scheme
Health & Wellbeing:
- Private Medical Insurance
- Life Assurance
- Health assessment options
- Travel insurance
- Dental insurance
- Critical illness cover
- Personal accident insurance
Time Off & WorkâLife Balance:
- 25 daysâ annual leave + an additional Celebration Day
- 37.5 hour week, Monday to Friday, no weekends
- Holiday buy & sell scheme
- Volunteer days
- Time allocated for personal development
- Study support (where applicable)
Workplace & OnâSite Facilities:
- Free parking
- EV charging points
- Bike storage & shower facilities
- Complimentary breakfast
- Staff and social events
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesnât exactly align, we would encourage you to apply regardless!
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Weâre committed to sustainable mobility and have made it a core part of our strategy. In everything we do, weâre guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
Risk Operations Manager (Credit Team) employer: Ayvens Group
Contact Detail:
Ayvens Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Risk Operations Manager (Credit Team)
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Ayvens. A friendly chat can open doors and give you insights that a job description just can't.
â¨Tip Number 2
Prepare for interviews by practising common questions related to credit operations. We all know that confidence is key, so rehearse your answers and be ready to showcase your leadership skills.
â¨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples of how you've improved processes or led teams to success. Numbers and results speak volumes!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Ayvens team.
We think you need these skills to ace Risk Operations Manager (Credit Team)
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in credit operations and any relevant achievements that align with the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about sustainable mobility and how your background makes you a great fit for the Risk Operations Manager position. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to influence and collaborate with stakeholders in your application. Use clear and concise language to convey your points.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. Itâs the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Ayvens Group
â¨Know Your Stuff
Make sure you brush up on UK credit regulations and lending practices. Familiarise yourself with Ayvens' approach to credit underwriting and their commitment to customer satisfaction. This will show that you're not just interested in the role, but also in how they operate.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in credit or risk operations. Be ready to discuss how you managed performance and development, and how you handled escalations. This is your chance to demonstrate your ability to influence and inspire others.
â¨Be Organised and Proactive
Since the role requires strong organisational skills, come prepared with a plan for how you would manage workflows and maintain service levels. Discuss any tools or methods you use to stay organised, and be ready to share how you prioritise tasks in a fast-paced environment.
â¨Emphasise Continuous Improvement
Talk about your experience with driving improvements in credit processes and enhancing the customer journey. Share specific examples of projects you've led that resulted in operational efficiency while maintaining control. This aligns perfectly with Ayvens' focus on innovation and sustainability.