Customer Service Advisor - 12-Month Fixed Term, Bristol
Customer Service Advisor - 12-Month Fixed Term, Bristol

Customer Service Advisor - 12-Month Fixed Term, Bristol

Bristol Full-Time 24555 - 24555 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer support and handle queries for our Driver Care team.
  • Company: Join a leading mobility solutions provider with a focus on sustainability.
  • Benefits: Starting salary of £24,555, generous pension scheme, and various perks.
  • Why this job: Make a difference in customer experience while working in a supportive environment.
  • Qualifications: Strong communication skills and experience in a customer-facing role.
  • Other info: Fixed-term position with opportunities for personal growth.

The predicted salary is between 24555 - 24555 £ per year.

A leading mobility solutions provider is seeking a Customer Service Advisor for their Driver Care team in Bristol. The role involves providing exceptional customer support, handling queries, and improving service delivery.

Candidates should have strong communication skills and experience in a customer facing role. This is a fixed-term position with a starting salary of £24,555 per annum, including numerous benefits like a generous pension scheme and sustainability initiatives.

Customer Service Advisor - 12-Month Fixed Term, Bristol employer: Ayvens Group

As a leading mobility solutions provider, we pride ourselves on fostering a supportive and dynamic work environment in Bristol. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, alongside a competitive salary and benefits package that includes a generous pension scheme and a focus on sustainability initiatives. Join us to be part of a team that values exceptional customer service and encourages personal development.
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Contact Detail:

Ayvens Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - 12-Month Fixed Term, Bristol

✨Tip Number 1

Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about providing exceptional customer support, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for any questions they throw your way.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and the role. Plus, it might just give you an edge when it comes to landing that interview!

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!

We think you need these skills to ace Customer Service Advisor - 12-Month Fixed Term, Bristol

Customer Support
Communication Skills
Query Handling
Service Delivery Improvement
Customer Facing Experience
Problem-Solving Skills
Empathy
Adaptability

Some tips for your application 🫡

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer-facing roles.

Tailor Your Application: We want to see how you fit into our Driver Care team! Take a moment to tailor your CV and cover letter to highlight your experience with customer support and how you can improve service delivery. Personal touches go a long way!

Be Genuine: We love authenticity! When writing your application, let your personality shine through. Share your passion for helping others and why you’re excited about the opportunity to work with us at StudySmarter.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s super easy and ensures we receive all your details correctly. Plus, you’ll be one step closer to joining our fantastic team!

How to prepare for a job interview at Ayvens Group

✨Know the Company Inside Out

Before your interview, take some time to research the mobility solutions provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.

✨Prepare for Common Questions

Think about the types of questions you might be asked, such as how you would handle a difficult customer or improve service delivery. Practising your responses can help you feel more confident and articulate during the actual interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or sustainability initiatives. This shows that you’re engaged and interested in contributing to the company’s goals.

Customer Service Advisor - 12-Month Fixed Term, Bristol
Ayvens Group
Location: Bristol

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