Customer Experience Strategy Lead (VoC & Journeys) in Bristol

Customer Experience Strategy Lead (VoC & Journeys) in Bristol

Bristol Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Ayvens Group

At a Glance

  • Tasks: Lead customer experience strategy and enhance satisfaction through data-driven insights.
  • Company: Ayvens Group, a forward-thinking company in Bristol.
  • Benefits: Competitive salary, health insurance, pension scheme, and more.
  • Other info: Join a dynamic team focused on innovation and growth.
  • Why this job: Make a real impact on customer loyalty and drive continuous improvement.
  • Qualifications: Experience with customer insight tools and strong influencing skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Ayvens Group is looking for a Customer Experience Manager in Bristol to lead the customer insight and experience strategy. This role involves enhancing customer satisfaction and loyalty while driving continuous improvement through data-led insights.

The ideal candidate will have a strong background in customer insight tools and methodologies, as well as the ability to influence senior stakeholders. A degree in a related field is preferred.

The company offers a competitive benefits package, including health insurance and a pension scheme.

Customer Experience Strategy Lead (VoC & Journeys) in Bristol employer: Ayvens Group

Ayvens Group is an excellent employer, offering a dynamic work environment in Milton Keynes where you can thrive in your role as a Fleet Operations Executive. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in managing our flexible rental operations. Our commitment to sustainability and customer satisfaction creates a rewarding atmosphere where your contributions truly matter.

Ayvens Group

Contact Details:

Ayvens Group Recruitment Team

We think you need these skills to ace Customer Experience Strategy Lead (VoC & Journeys) in Bristol

Customer Insight Tools
Data Analysis
Stakeholder Management
Customer Satisfaction Strategies
Continuous Improvement
Influencing Skills
Experience Strategy Development