At a Glance
- Tasks: Assess customer applications and manage due diligence activities in a fast-paced environment.
- Company: Join Ayvens, a leader in sustainable mobility solutions.
- Benefits: Competitive salary, health perks, generous leave, and personal development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact in risk management while developing your analytical skills.
- Qualifications: Experience in KYC/CDD and strong analytical skills required.
The predicted salary is between 28000 - 32000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We’re looking for a Customer Due Diligence Analyst to join our Risk Operations team, based at our Lyde Green, Bristol (BS16 7LB) office. You’ll be responsible for assessing applications, managing due diligence activity and supporting effective risk management. This is a hands‐on role, offering responsibility for decision‐making, analysis and delivering high‐quality outcomes within a fast‐paced, regulated environment.
Key Responsibilities:
- Perform KYC and Due Diligence on new customer onboardings, periodic and event-based reviews for regulated and non-regulated customer types.
- Conduct PEP, sanctions, and adverse media screening using industry recognised tools.
- Request and analyse customer documentation, including structured data and financial statements to evaluate the risks associated and issue an onboarding risk rating.
- Produce a robust audit trail on all parts of application decisions ensuring outcomes are compliant with onboarding policies and procedures.
- Deliver operational effectiveness by achieving productivity and quality targets and key business objectives.
- Communicate with internal and external customers to resolve KYC / CDD queries timely.
- Coordinate with the Senior Risk Operations Analyst for workflow prioritisation and escalate issues in a timely manner to achieve agreed service level agreements.
Skills and Experience:
- Strong experience in KYC/CDD, including complex client structure knowledge gained in a financial services organisation.
- Ability to interpret financial documents with proven ability to analyse and record ownership and control structures correctly.
- Technical proficiency of data utilisation, dissemination and decisioning to risk assess accurately.
- Strong analytical and investigative skills with high attention to detail in documenting findings.
- Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.
- Ability to work efficiently in a high-volume, fast-paced environment while maintaining high quality standards.
What we offer:
- Rewards & Financial Benefits: Salary: £28,000–£32,000 per annum, depending on skills and experience, Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme.
- Health & Wellbeing: Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
- Time Off & Work–Life Balance: 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
- Workplace & On‐Site Facilities: Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events.
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
Customer Due Diligence Analyst in Bristol employer: Ayvens Group
At Ayvens, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Bristol that fosters personal and professional growth. Our commitment to employee well-being is reflected in our comprehensive benefits package, including competitive salaries, generous leave policies, and opportunities for development. Join us to be part of a diverse team dedicated to shaping the future of sustainable mobility while enjoying a supportive culture that values authenticity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Due Diligence Analyst in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Ayvens. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your KYC/CDD knowledge. Be ready to discuss real-life scenarios where you've successfully managed due diligence or resolved complex queries. Show them you mean business!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Ayvens team. Let’s get you that Customer Due Diligence Analyst role!
We think you need these skills to ace Customer Due Diligence Analyst in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Due Diligence Analyst role. Highlight your KYC/CDD experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Analytical Skills:Since this role requires strong analytical abilities, don’t shy away from showcasing examples of how you've successfully interpreted financial documents or conducted risk assessments in your previous roles. We love a good story!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate clarity as much as you do, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ayvens Group
✨Know Your KYC
Make sure you brush up on your knowledge of KYC and CDD processes. Be ready to discuss your experience with complex client structures and how you've handled due diligence in previous roles. This will show that you understand the core responsibilities of the Customer Due Diligence Analyst position.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and investigative skills during the interview. You might be asked to interpret financial documents or assess risk scenarios, so practice explaining your thought process clearly. Highlight any specific tools or methodologies you've used in past roles.
✨Communicate Confidently
As a Customer Due Diligence Analyst, you'll need to communicate effectively with both internal and external stakeholders. Practice articulating your thoughts and responses to potential questions. Consider role-playing with a friend to build your confidence in discussing KYC/CDD queries.
✨Understand the Company Culture
Familiarise yourself with Ayvens' commitment to sustainable mobility and their values of authenticity, curiosity, commitment, and collaboration. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission. This will help you stand out as a candidate who truly fits the company culture.
