Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients and manage appointments in a busy GP practice.
- Company: Join a friendly and supportive team at Cathcart Street Practice.
- Benefits: Enjoy training opportunities, NHS pension, and a collaborative work environment.
- Why this job: Be the first point of contact and make a difference in patient care.
- Qualifications: Organised, friendly, and patient-focused individuals are encouraged to apply.
- Other info: Permanent position with 36 hours per week over 4 days.
The predicted salary is between 12 - 16 £ per hour.
Due to retirement we are seeking a friendly, organised and patient focused Medical Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for patients and will play a vital role in ensuring the smooth day to day running of the practice.
Responsibilities
- Welcoming patients in person and responding to telephone calls courteously and efficiently
- Booking, amending and cancelling appointments using the clinical system
- Managing patient queries and signposting appropriately
- Handling correspondence, prescriptions and general administrative duties
- Workflow optimisation via Docman system
- Supporting clinicians and colleagues as part of a collaborative practice team
- Adhering to confidentiality, GDPR and practice policies at all times
What We Offer
- A supportive and friendly working environment
- Training and development opportunities
- NHS Pension Scheme
- Opportunity to be part of a dedicated primary care team
Unfortunately, we are unable to reply to all applicants. If you have not heard from us within 3 weeks of the closing date, your application has been unsuccessful on this occasion.
Reference and Details
- Reference:
- Salary: £12.39 per hour
- Contract Type: Permanent
- Closing Date: 20th March 2026
How To Apply
Applications are by CV with a covering letter to:
Lorna Robertson, Business Manager
Cathcart Street Practice
8 Cathcart Street
Ayr, KA7 1BJ
Lorna.Robertson3@aapct.scot.nhs.uk
Medical Receptionist in Ayr employer: Ayrshireandarrangp
Contact Detail:
Ayrshireandarrangp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Ayr
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Cathcart Street Practice. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your people skills! As a Medical Receptionist, you'll be the first point of contact for patients. Be ready to share examples of how you've handled difficult situations or provided excellent customer service in the past.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly via our site. It shows initiative and ensures your CV lands in the right hands. Plus, it’s super easy!
We think you need these skills to ace Medical Receptionist in Ayr
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to tailor it specifically for the Medical Receptionist role. Highlight your friendly nature and organisational skills, as these are key traits we’re looking for!
Showcase Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles. We want to see how you’ve handled patient queries or managed appointments in the past.
Keep It Professional Yet Approachable: While we appreciate a friendly tone, ensure your application maintains professionalism. Use clear language and avoid jargon to make it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at Ayrshireandarrangp
✨Know the Practice Inside Out
Before your interview, take some time to research Cathcart Street Practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your People Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Prepare examples that highlight your communication skills and ability to handle difficult situations with patience and empathy. Think of times when you've successfully resolved queries or calmed an upset customer.
✨Practice Common Interview Questions
Anticipate questions related to appointment management, handling patient queries, and maintaining confidentiality. Practising your responses can help you feel more confident. Consider role-playing with a friend to simulate the interview environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the practice. Remember, you're aiming to convey that you're organised and ready to represent the practice well.