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- Tasks: Support patient safety by managing feedback, claims, and adverse events.
- Company: Join NHS Ayrshire & Arran, a leader in healthcare excellence.
- Benefits: Enjoy flexible working options and a commitment to inclusivity.
- Why this job: Make a real impact on patient safety and clinical governance.
- Qualifications: Passion for patient safety and experience in clinical governance required.
- Other info: Early applications encouraged due to high demand; inclusive recruitment processes available.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Risk & Feedback Facilitator role at NHS Ayrshire & Arran
We are seeking an enthusiastic and motivated individual with a passion for patient safety, experience, and clinical governance to join NHS Golden Jubilee.
This role offers an exciting opportunity to contribute within the Clinical Governance Department, supporting feedback, claims, and adverse events management. The post involves providing assistance and advice to staff, patients, and visitors as needed.
Primarily dealing with feedback and complaints, the role also links to our adverse event management system. Responsibilities include performing quality control checks and liaising with colleagues on risk and adverse event management.
The post holder will contribute to designing systems and processes that comply with national requirements, supporting feedback, claims, and adverse events management, including contact with the procurator fiscal and supporting Fatal Accident Inquiries (FAI). Additionally, the role involves supporting clinical governance forums.
For informal enquiries, contact Hazel Thomson, Risk Manager, at hazel.thomson3@gjnh.scot.nhs.uk.
NHS Golden Jubilee considers flexible working options for this role.
Applications may close early if a high volume is received, so early application is encouraged.
As a disability confident leader, we are committed to inclusive and accessible recruitment processes. If you have a disability or long-term health condition covered by the Equality Act 2010 and require support during recruitment, please refer to the job pack.
We encourage applications from all community sections and promote a diverse, inclusive workforce.
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Risk & Feedback Facilitator (, Scotland, United Kingdom) employer: Ayrshire
Contact Detail:
Ayrshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk & Feedback Facilitator (, Scotland, United Kingdom)
✨Tip Number 1
Familiarise yourself with the NHS's approach to clinical governance and patient safety. Understanding their frameworks and policies will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in risk management and feedback systems. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've handled feedback or complaints effectively. Being able to share specific examples will showcase your experience and problem-solving skills.
✨Tip Number 4
Stay updated on current trends and challenges in patient safety and risk management. This knowledge will not only help you in interviews but also show your commitment to the field.
We think you need these skills to ace Risk & Feedback Facilitator (, Scotland, United Kingdom)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Risk & Feedback Facilitator position. Understand the key responsibilities and required skills, particularly those related to patient safety and clinical governance.
Tailor Your CV: Customise your CV to highlight relevant experience in patient safety, feedback management, and clinical governance. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the NHS's mission. Address how your background aligns with the responsibilities of the position, particularly in managing feedback and adverse events.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ayrshire
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Risk & Feedback Facilitator. Familiarise yourself with clinical governance, patient safety, and how feedback and complaints are managed within NHS settings.
✨Prepare Relevant Examples
Think of specific instances from your past experience where you've dealt with patient feedback or adverse events. Be ready to discuss how you handled these situations and what the outcomes were.
✨Show Your Passion for Patient Safety
Demonstrate your enthusiasm for improving patient safety during the interview. Share your thoughts on the importance of feedback in healthcare and how it can lead to better outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about their current processes and challenges in risk management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
