At a Glance
- Tasks: Join our team to provide top-notch catering services for patients and visitors.
- Company: A caring hospice environment focused on quality and compassion.
- Benefits: Gain valuable experience in healthcare catering while making a difference.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
- Why this job: Be part of a supportive team that values your contributions and growth.
- Qualifications: Basic education, catering experience, and a positive attitude are essential.
Job Summary
Working as part of the multidisciplinary team providing patients, relatives, staff and visitors with a high-quality person centred and safe catering service demonstrating a sensitive and positive attitude. Assisting with the preparation of food and contributing to the operation and cleanliness of the kitchen, Tea Preps, Staff Lounge and associated equipment whilst supporting the production, portioning, distribution and service of meals and snacks
To comply with current Food Safety regulations, Health and Safety, Infection Control and COSHH Regulations.
Main Responsibilities
- Provide a high quality, safe and cost-effective catering production and service.
- Communicating directly with patient’s and relatives regarding meals and hospitality requirements including interpretation of patient’s menus.
- Ensuring special/therapeutic diet requirements are reflected in patient choices.
- Maintain safe systems of work and a safe working environment in accordance with the Health & Safety Policies and Procedures, COSHH, the Food Safety Act (1990), Food Hygiene Regulations (2006) and the Departmental Food Safety Assurance Manual.
- Work effectively with volunteers.
- Demonstrate a sensitive and professional attitude in accordance with the Hospice values
- Rotate into the Hospice café to support the provision of light meals.
- Keep tea points throughout the Hospice ready for use
Food Safety Assurance
- Comply with Food Safety Assurance manual, incorporating HACCP
- Cleaning and wash-up of all equipment, machinery, crockery and cutlery.
- Record keeping associated with Food Safety Assurance System including HACCP e.g. temperature control, receipt and storage of supplies, daily cleaning schedules.
- Assist cooks with basic preparation of meals/sandwiches.
- Store goods correctly and use stock on a rotational basis.
- Comply with Food Hygiene Regulation requirements.
- Comply with Allergen Regulations requirements.
Patient Service
- Plating of meals for distribution to patients.
- Direct service of food to patients ensuring it meets any special dietary requirements.
- Support the volunteers with overall delivery of patient’s meals at ward level.
- Supporting patients with their menu choices.
- Accuracy of Patient menu, particularly special diets – therapeutic/modified texture diets etc.
General
- Comply with Health & Safety regulations including manual handling/risk assessment/fire safety training.
- Accurate recording of sign in/out procedures
- Complete all training requirements e.g. Mandatory & Statutory Training, Moodle & job specific requirements.
- Maintain security at all times
- Report faulty equipment to line manager
- Provide guidance and support to new members of staff relating to work practice
Person Specification
Requirement: Essential / Desirable, Assessment (Application / Interview)
Education / Qualifications
- Basic Education & Literacy: Essential (A/I)
- Food Hygiene Certificate - Elementary: Desirable (A)
Knowledge / Experience
- Knowledge of Cook Safe System: Essential (A)
- Previous Catering Experience: Essential (A)
- Previous Experience within Healthcare: Desirable (A)
- Knowledge of Hospice Services: Desirable (I)
Ability / Skills
- Ability to Work Under Pressure: Essential (I)
- Ability to Adapt and Work as Part of a Team: Essential (I)
- Effective Communication Skills: Essential (I)
- Ability to Follow Instruction: Essential (I)
- Time Management: Essential (I)
Personal Qualities
- Motivated: Essential (I)
- Positive Attitude to Work: Essential (I)
- Trustworthy: Essential (I)
- Honest: Essential (I)
Closing Date
Tuesday 7th July (please note this advert may close early if a high volume of applications is received).
Interview Date & Location
TBC
35-37 Racecourse Road, Ayr, KA7 2TG
Bank - Catering Assistant Employed · Racecourse Road, Ayr, EACH, Cumnock employer: Ayrshire Hospice Limited
Join our compassionate team at the Hospice, where we prioritise a supportive work culture and the well-being of both our staff and patients. As a Catering Assistant, you will benefit from ongoing training opportunities, a collaborative environment, and the chance to make a meaningful impact in the lives of those we serve. Located in the heart of Ayr, our facility offers a unique setting that fosters personal growth and a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Bank - Catering Assistant Employed · Racecourse Road, Ayr, EACH, Cumnock
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress the part! Make sure you’re looking sharp and professional for your interview. First impressions matter, and showing up well-presented can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bank - Catering Assistant Employed · Racecourse Road, Ayr, EACH, Cumnock
Some tips for your application 🫡
Show Your Passion for Catering:When writing your application, let us see your enthusiasm for providing top-notch catering services. Share any relevant experiences that highlight your commitment to quality and patient care.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements mentioned in the job description. Highlight your knowledge of food safety regulations and any previous catering experience you have.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Ayrshire Hospice Limited
✨Know Your Catering Basics
Make sure you brush up on your food safety knowledge and any relevant regulations like COSHH and the Food Safety Act. Being able to discuss these confidently will show that you take the role seriously and understand the importance of maintaining a safe kitchen environment.
✨Show Your People Skills
Since this role involves direct communication with patients and their families, practice how you'll engage with them. Think about how you can demonstrate empathy and sensitivity when discussing meal options, especially for those with special dietary needs.
✨Teamwork is Key
This position requires working closely with a multidisciplinary team, so be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to adapt and support others, especially in a busy environment like a hospice.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle pressure and manage time effectively. Think of scenarios where you've had to juggle multiple tasks or deal with unexpected challenges, and be prepared to explain how you handled them.
