Senior Analyst and BI Architect

The Business Intelligence function is an analytical service providing information, analysis and analytical support. We aim to 'do once and automate' wherever possible, reducing the analytical overhead and ensuring consistency of reporting.

This role sits in the Business Intelligence function, responding to ad hoc requests and identifying and working with other functions to support insightful analysis. You will often work as part of multi-disciplinary pods, made up of colleagues, both internal and external to the Insights and Intelligence function, to deliver on projects that require a range of skills and knowledge.

Key Focus Areas:

• Drive the strategy and implementation of Business Intelligence across the business, managing day-to-day workload while overseeing long-term developments of data from the Customer Data Warehouse, source systems, and future roll-out of advanced/predictive analytics.
• Develop and create a BI analytical centre of excellence for the business, with detailed knowledge of the Qlik platform. Strong technical experience is required, including knowledge of SQL/MySQL and advanced Excel skills including VBA; experience in data visualisation tools (e.g., QlikView, Power BI, Tableau, Domo) and a good understanding of how to manipulate and interpret complex/imperfect data sets.
• Play a pivotal role in gathering and utilising insights and research to analyse, adapt, and shape business decisions.
• Own and deliver the insight plan across quantitative and qualitative research methods.
• Support all departments in their insight needs and work with them to build and deliver appropriate plans.
• Develop quarterly debriefs to encompass all insights to be shared internally and externally via written and verbal presentations as required and appropriate for the audience.
• Be a champion of the voice of customers across the organisation and ensure insight is a key input to any major decision-making and planning.

Roles and Responsibilities:

• Unlock value and insights by joining and analysing data sets from multiple sources and creating a “once source of truth” in Qlik (or any other data insights platform).
• Manage and maintain technical systems, including but not limited to Qlik, Clickup, Salesforce, SAP Business 1, Pardot, etc.
• Support all departments, key programmes, and projects in their insight needs and work with them to build and deliver appropriate plans.
• Develop debriefs (monthly/quarterly) to encompass all insights to be shared internally and externally via written and verbal presentations.
• Standardise analytical solutions in terms of user experience.
• Keep abreast of emerging/advanced analytics tools/techniques/technologies, as well as new versions of existing software to recommend further value-adding initiatives.
• Contribute to building a pipeline of opportunities that fully exploit the benefits of all databases and information platforms in use across the company.
• Serve as an internal auditor to ensure compliance with ISO27000 standards and ensure GDPR protocols are adhered to across all systems and platforms.
• Provide systems/platform guidance and support to Strategic Project implementation.
• Act as BI Records Manager, ensuring Freedom of Information (FOI) protocols and procedures are followed.
• Ensure annual certifications across cyber security/GDPR security are achieved.
• Act as the first point of contact for our team regarding systems and technical configurations and any Business Intelligence requirements.
• Ensure effective and smooth onboarding processes for new customers within any platforms internally.
• Analyse, interpret, and present data to highlight issues, risks, and support decision making.
• Ensure GDPR compliance across all data sets and platforms.
• Provide operational support across all platforms.
• Support the development and implementation of Business Intelligence and related systems policies and procedures.

Qualifications:

• Degree/Diploma in Business Intelligence, Data retention platforms, IT systems, or related fields (Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline) or equivalent experience in a similar role.

Key Skills:

• Detailed experience in Qlik platform is essential.
• Ability to provide Descriptive and Diagnostic Analysis.
• Proactively identify improvement opportunities.
• Ability to tell an accurate and useful story from data sources that helps guide business decisions.
• Proven experience building Business Intelligence reports.
• Experience of triangulating data from different sources.
• Technical experience/knowledge of SQL/MySQL and advanced Excel.
• Experience in data visualisation tools (QlikView, Power BI, Tableau, Domo, SystemOne).
• Must be able to prioritise own work effectively.
• IT literate across Microsoft 365 platform.

Personal Attributes:

• Highly organised and detail-oriented.
• Ability to work independently and as part of a team.
• Strong leadership and motivational skills.
• High level of integrity and professionalism.
• Hands-on can-do attitude.
• Solutions-oriented self-starter.
• Excellent communication skills across all levels.
• Friendly, approachable, collaborative.

If you fit the above criteria and would like to be part of a dynamic team of skilled professionals, please submit your application or send your CV to HR@aymes.com. Unfortunately, due to the number of applications we receive, we cannot reply to each application. If you have not heard from us within two weeks of submitting your application, we regret you have not been shortlisted, and we wish you every success in your career search.