Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead teams, manage client relationships, and ensure top-notch service delivery across various sites.
- Company: Excellerate Group, a tech-driven leader in soft services across the UK and Ireland.
- Benefits: Competitive salary, company car, laptop, mobile phone, and employee assistance programmes.
- Why this job: Join a dynamic team and make a real impact in a growing, innovative company.
- Qualifications: Proven leadership skills, client management experience, and a clean driving licence.
- Other info: Embrace a culture of diversity and professional growth with excellent career opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland. We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Excellerate Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
The Opportunity
We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success.
Key Responsibilities
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs.
- Operational Leadership: Oversee the day-to-day operations across various sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers.
- Team Development: Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance.
- Compliance & Safety: Ensure all operations are conducted in a safe manner, in compliance with company policies, relevant legislation, and financial targets.
- Recruitment & HR: Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures.
- Coordination & Collaboration: Work closely with our People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites.
Role Requirements
- Must have the right to work in the UK.
- A clean driving license is essential as travel to various sites is required.
- Company Car, Laptop and Mobile Phone also supplied.
- 40 Hours - To be discussed at Interview as site visits are required daily.
Why Join Us?
We are committed to supporting our employees well-being and professional growth through our Employee Assistance Programme and a culture that values excellence and innovation. We also offer Cycle to Work and Refer a Friend schemes.
Area Manager in Birmingham employer: Aylmerhall Media
Contact Detail:
Aylmerhall Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who genuinely cares about contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Area Manager role. Highlight your experience in client relationship management and team leadership, and don’t forget to show your passion for service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Excellerate Group and contributing to our mission of service excellence.
We think you need these skills to ace Area Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for service excellence and team leadership shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in our clients' experiences.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the key responsibilities of the Area Manager role. We love seeing how your past roles have prepared you for this opportunity, so don’t hold back on those achievements!
Be Professional Yet Friendly: Strike a balance between professionalism and approachability in your written application. We appreciate candidates who can communicate assertively while still being personable, as this reflects the kind of relationships we build with our clients.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Aylmerhall Media
✨Know the Company Inside Out
Before your interview, take some time to research Excellerate Group. Understand their services, values, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved client satisfaction. Be ready to discuss how you motivate and develop your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and operational leadership. Think of scenarios where you've had to manage client relationships or ensure compliance with safety standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to team development or how they measure client satisfaction. This shows you're engaged and serious about contributing to their success.
