Communications Officer in Aylesbury

Contract Type: Permanent, Full-Time 37 hours per week. Monday to Thursday 8:45am – 5:15pm, Friday 8.45am – 4:45pm. Some evening and weekend working is required.

Reporting to: Deputy Town Clerk

Location:Aylesbury Town Council, Town Hall, 5 Church Street, Aylesbury, Buckinghamshire, HP20 2QP

About us

Aylesbury Town Council is the Council closest to residents in the parish of Aylesbury. We are a voice for residents by representing their views on issues affecting them. Here at the Council, we are a warm, genuine, friendly Council looking for an enthusiastic individual to join us.We are a corporate body that takes huge pride in our work and our employees are paramount in what we do.We strive to nurture employee wellbeing, maintaining excellent communication and professional relationships with one another - our employees are important to us.

About the role

This role will provide Communications support to the Town Council’s expanding list of services. The main purpose of the role is to increase stakeholder awareness and engagement in relation to Town Council activities, and to support the Communications Team in the delivery of the Communications Strategy.

Job Responsibilities

Content creation

• Writing/editing copy for all channels including a print magazine, press releases, e-newsletters, websites and social media
• Creating audio/visual content including videos, podcasts, graphics and photography
• Advising on most appropriate content formats to ensure communications are effective and accessible.
• Updating content as needed to ensure it is accurate and up to date
• Attending Town Council events, including evenings and weekends, to provide in-event social media and/or take photographs.
• Overseeing social media channels such as Facebook and Instagram, ensuring regular posting, engagement with partners, and timely responses to comments and private messages.
• Creating and updating a yearly calendar of key dates and events, and national awareness campaigns relevant to the Town Council’s activities.
• Overseeing the dynamic aspects of the website including news stories, directories, events and meeting calendars, minutes and agendas, ensuring accessibility throughout.
• Supporting the Comms Team with delivery of other channels

Planning and project support

• Creating innovative communications plans working to a campaign strategy and updating yearly department communication plans working with other departments.
• Delivering Communications plans ensuring cohesion with involved stakeholders and that content is created/published on time and to an excellent standard.
• Working towards delivery of projects such as channel reviews and internal events.
• Working with various staff members, to develop relationships, building trust and understanding of the Communications function.
• To attend meetings where required, ensuring stakeholders are kept up to date on project communications and any issues are addressed.
• To draft responses to media enquiries, under the supervision of the Deputy Town Clerk.
• Collecting data to perform regular evaluations of digital content, campaigns and channels.
• Monitoring and recording of media coverage.

Administration

• Managing databases and folders including contact lists and photo permissions.
• Monitoring the Communications mailbox and responding appropriately, acting on request or escalating.
• Providing support for the Town Council’s office in the absence of the Administration Officer/Mayor’s Secretary, answering the telephone and face to face enquiries.

Person specification

• Excellent copywriter with the ability to adapt style to different audiences and channels
• Strong interpersonal skills to ensure successful work with a range of stakeholders
• Proven experience in communications, public relations, marketing or a related field, ideally within the public sector or a community-focused organisation.
• Proficiency in digital media management, including social media channels and schedulers, websites and content management systems, and email communications platforms
• A creative flare with the ability to turn ideas into engaging content
• Strong skills in communications content production such as graphic design and video production
• Ability to think strategically and develop effective communication plans
• Strong analytical skills for evaluating communication effectiveness
• High level of attention to detail and accuracy
• Ability to work independently and as part of a wider team
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent IT skills including the ability to use Microsoft Office

These are some benefits you can enjoy working for us:

• A generous Local Government Pension Scheme (LGPS).
• Pay scales that are competitive and reviewed annually.
• 23 days annual leave plus bank holidays (pro-rated for part time).
• Increase to 26 days annual leave after five years’ service (pro-rated for part time).
• Health and Wellbeing services including fast-track and free counselling service.
• Other benefits include discounted rates towards health insurance, dental insurance, financial guidance, retail discounts, mortgage advice and gym membership.

Closing Date: 6 November 2026

(Note: should we receive a high volume of applications, we may bring forward the closing date).

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