Customer Service Admin

Customer Service Administrator – Aylesbury

Pertemps Aylesbury is currently recruiting for an Customer Service Administrator for our Logistics client based outside of Aylesbury.

Hours: 9 am-5 pm

Salary: £27,000 – £32,000

Duties:

– Building and maintaining strong relationships with a portfolio of clients
– Responding to emails and incoming calls from clients
– Regularly communicating with clients to ensure satisfaction and address any issues
– Processing and organising day-to-day orders and deliveries on multiple online systems
– Ensuring orders are invoiced according to each client
– Liaising with customers regarding stock transfers, stock issues, miss picks, customer changes, damages, and tracking information
– Preparing costing and quoting jobs
– Working with the warehouse and other office members to manage the process
– Booking in deliveries

Requirements:

– Previous order processing and account management experience
– Great customer service experience
– Confident in Microsoft packages

If you would be interested, please apply or call Corinne at Pertemps.