Quality Assurance Co-Ordinator in Redditch

Ranked #1 fastest-growing private company in The Sunday Times 100 2022, AYBL has quickly become one of the most iconic women’s activewear brands worldwide. We are a passionate, innovative and ambitious brand on a mission to empower women through the power of fitness. Based in the UK, we are dedicated to providing premium, yet affordable activewear that encompasses our ‘Together we thrive’ ethos. We’re constantly on the lookout for new people who are equally ambitious, share our core values and consider themselves the best in their field. If this sounds like you and you’ve got what it takes to help push AYBL to the next level, this could be the place for you. The opportunities right now are limitless. We are looking to hire genuine people who demonstrate authenticity and a unique way of thinking. As we grow, you’ll grow too.

AYBL is recruiting a Quality Co-ordinator. This role sits within the Sourcing and Quality department and is responsible for ensuring brand quality standards of all AYBL products across multiple suppliers. The successful candidate will be hands-on helping to co-ordinate bulk inspections and product testing, working closely with factories, third-party inspectors, and internal teams to maintain and continuously improve product quality.

Role & Responsibilities

• Inspection & Reporting: Review internal and 3rd party QC inspection reports received from allocated factories and provide clear pass/fail feedback in a timely manner. Maintain and update the inspection report tracker, ensuring records are accurate and up to date. Book and coordinate third-party QC inspections. Confident in conducting internal product inspections where necessary in internal warehouses. Alongside wider QC team, work with returns and customer service department to assess product failure and support returns analysis.
• Testing & Compliance: Monitor all active testing reports across fibre composition, chemical and performance, ensuring expired certifications are flagged and testing is co-ordinated. Support the implementation of Digital Product Passport (DPP) requirements, ensuring all required testing and compliance information is captured and traceable against the relevant styles. Effectively communicate testing requirements and product quality standards to multiple suppliers, ensuring all products meet legal requirements, adhere to quality standards, and are fit for purpose.
• Product & Technical: Review and update care label instructions to ensure they are specific to the product, in line with legal requirements and AYBL brand standards. Work closely with the Design and Garment Technologist teams to ensure products are risk assessed in a timely manner prior to production.
• Supplier Management & Administration: Help support in co-ordinating supplier corrective action reports where product does not meet agreed standards; complete all necessary administration for returning and reworking stock where required. Log daily progress in the Critical Path and update with any changes to styles throughout pre-production, urgently escalating to the QA Specialist if a product is not compliant with set standards. Attend and contribute to Critical Path meetings, providing up-to-date status on inspection bookings, outstanding reports, and any quality risks. Work with the QA team to implement quality procedures appropriate to business objectives.

Job Requirements

• Experience & Qualifications: Minimum of 2 years' experience in Quality Control or Garment Technology. Degree or equivalent qualification in Garment Technology, Pattern Cutting, or a related discipline.
• Technical Knowledge: Good knowledge of garment construction methods and manufacturing sewing operations. Working knowledge of materials, technical fabrics, and the functional aspects of garments. Familiarity with testing standards, AQL protocols, and inspection processes. Knowledge of seamless knit desirable but not required.
• Skills & Attributes: Strong organisational skills with the ability to manage documentation, maintain trackers, and meet multiple deadlines simultaneously. Experience working with overseas factories, with an understanding of international supply chain constraints and timescales. Confident communicator with the ability to work effectively with overseas suppliers across different cultures and time zones. Ability to anticipate technical problems and implement corrective action plans proactively. Enthusiasm to grow and adapt within a fast-growing business environment. Ability to work under pressure and remain accurate when managing multiple projects.

Perks:

• Discretionary yearly bonus
• 25 days holiday + Bank Holidays + your birthday off
• Flexible working
• 35 working hours per week with 1 hour lunch break
• 50% staff discount across AYBL Group
• Social events
• Pension scheme
• Free on-site parking
• Free gym membership
• £100 gift card upon joining
• Employee wellbeing support

Location: Our home is located in Redditch, South Birmingham, with easy access routes to the M5/M42, a 20-minute walk to the train station, as well as many bus routes. Not forgetting Arrow Valley Lake which is a stone’s throw away and a beautiful spot to get those steps in or enjoy your lunch with a view.