Sales and Operations Associate

Sales and Operations Associate

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Ayan

At a Glance

  • Tasks: Own the post-approval pipeline and convert customers into signed clients.
  • Company: Ayan, a bank built on Islamic principles, making finance accessible for everyone.
  • Benefits: Competitive salary, real ownership from day one, and fast progression based on impact.
  • Other info: Join a supportive team united by a shared purpose and mentorship opportunities.
  • Why this job: Make a meaningful impact in an underserved market while developing your skills.
  • Qualifications: Confident communicator with a strong ownership mentality and interest in ethical finance.

The predicted salary is between 30000 - 40000 £ per year.

About Ayan

We are building a bank based on Islamic principles. Halal by design, built for everyone. Our mission is to make halal financial products just as accessible, competitive, and user-friendly as any conventional option, for customers the established players have overlooked for years.

About the role

This is a Sales and Product role. You will own the post-approval pipeline, taking approved customers across the line. That means getting on the phone, understanding what’s stopping them, helping them find the right vehicle, and working with dealerships to make it happen.

You will also be the closest person in the business to where customers drop off - which makes you our sharpest source of product insight. We expect you to turn that into concrete improvements: changes to the journey, the communications, the tooling. The phones are the input; better product is the output. This is a role for someone who wants to own something, not just assist with it.

What you’ll be doing

  • Owning the post-approval pipeline and converting approved customers into signed clients.
  • Running high-volume conversion calls and handling objections to move customers forward.
  • Managing customer relationships from approval through to completion.
  • Diagnosing where and why customers stall, and driving the product and process changes that fix it.
  • Supporting onboarding and keeping the customer journey smooth end to end.

What we’re looking for

  • A confident communicator, especially on the phone.
  • Academic achievement.
  • Excellent product taste - you know what great looks like and notice the moment something’s off.
  • Commercial instinct - you build trust and remove barriers, not just close deals.
  • Real ownership mentality - you set your own targets, run your own pipeline, and never settle for good enough.
  • AI native - AI tools aren’t an add-on, they’re simply how you work.
  • Bonus: experience in a customer-facing, sales, or operational role, an interest in ethical or Islamic finance and entrepreneurial experience.

Why join Ayan?

  • Competitive salary.
  • Real ownership and responsibility from day one.
  • Mentorship from experienced people in fintech and Islamic finance.
  • Fast progression based on impact, not tenure.
  • Meaningful work in a genuinely underserved market.
  • A team united by shared purpose that looks out for each other.

How to apply

We review applications on a rolling basis, so apply early via our LinkedIn posting.

Sales and Operations Associate employer: Ayan

Ayan is an exceptional employer that offers a unique opportunity to work in a fast-paced, mission-driven environment focused on providing accessible halal financial products. With a strong emphasis on real ownership and responsibility from day one, employees benefit from competitive salaries, mentorship from industry experts, and the chance for rapid progression based on their impact. The supportive team culture fosters collaboration and personal growth, making it an ideal place for those seeking meaningful and rewarding employment in the fintech sector.

Ayan

Contact Details:

Ayan Recruitment Team

We think you need these skills to ace Sales and Operations Associate

Sales Skills
Customer Relationship Management
Communication Skills
Problem-Solving Skills
Conversion Techniques
Objection Handling
Product Insight