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For Companies At a Glance
- Tasks: Guide clients through onboarding and support while ensuring smooth operations.
- Company: Join Ayan Capital, a pioneering Islamic challenger bank with a vibrant startup culture.
- Benefits: Competitive salary, mentorship, real-world experience, and potential for full-time role.
- Other info: Collaborative culture where your ideas are valued and career growth is encouraged.
- Why this job: Make a real impact in ethical finance and shape your career in a fast-paced environment.
- Qualifications: Recent graduate or current student with strong communication skills and a growth mindset.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join the Future of Islamic Finance
At Ayan Capital, we’re on a mission to make halal financial products just as accessible, competitive, and user-friendly as any conventional option, but better. Backed by institutional investors and led by the team behind Alif Bank, we’re building the world’s first truly global Islamic challenger bank.
Think everything from car finance to current accounts, all halal, all tech-driven. And because we’re a fast-moving startup, you’ll be working in an environment where ideas turn into action quickly, and where your contributions will have visible impact.
As an early team member, you’ll have the chance to grow with us and shape your role as Ayan expands.
Your Mission
As an Operations Graduate, you’ll be at the heart of our customer journey, guiding clients from their very first interaction with Ayan through onboarding, support, and beyond. You’ll make sure every touchpoint feels smooth, transparent, and aligned with our values, while also keeping the operational gears turning behind the scenes.
Alongside this, you’ll gain exposure to other key areas such as compliance, underwriting, and marketing, giving you a well-rounded understanding of how a high-growth fintech startup operates and scales.
What You’ll Be Doing
- Delivering standout onboarding – Be the first point of contact for new clients, guiding them through the process via phone and email, answering questions, and building lasting trust.
- Supporting underwriting – Work alongside our Head of Underwriting to collect financial data and see how ethical finance balances with smart risk management.
- Contributing to growth & marketing – Support our Growth & Marketing coordinator with initiatives that spread the word about Ayan through Social Media and Ads.
- Reporting & insights – Assist in creating analysis and summaries on client performance, sharing your ideas on how we can improve.
- Collaborating across teams – Work with product, finance, compliance, and marketing to refine the customer journey and streamline internal processes.
- Spotting improvements – We value fresh eyes, so you’ll be encouraged to suggest better ways of doing things and contribute ideas that shape the future of Ayan.
What We’re Looking For
- A recent graduate or current student in the UK, on track for (or achieved) a 2:1 or higher.
- Strong communication skills – clear, confident, and comfortable in client-facing situations.
- A collaborative, proactive approach with a growth mindset.
- A genuine interest in Islamic or ethical finance – whether through knowledge or the passion to learn and serve an unmet need.
Nice to have:
- Detail-oriented, organised, and comfortable working with numbers.
Why Join Ayan?
- Competitive salary.
- Mentorship from seasoned professionals in fintech and Islamic finance.
- Real-world experience across client support, underwriting, operations, and marketing.
- A voice that’s heard – we value ideas from every level.
- A pathway to a full-time role after three months, with huge growth potential.
- The chance to make a real impact in an underserved market.
- Experience the pace, energy, and creativity of a scaling startup where no two days look the same.
- A culture defined by purpose and support – we’re united by a shared goal and committed to lifting each other up along the way.
How to Apply
We review applications on a rolling basis, so apply early via our Linkedin posting.
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Operations Graduate employer: Ayan
Contact Detail:
Ayan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Graduate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Ayan Capital. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding Ayan's mission and values. Show us how your passion for ethical finance aligns with what we do – it’ll make you stand out!
✨Tip Number 3
Be ready to showcase your problem-solving skills. We love fresh ideas, so think about how you can improve processes or enhance customer experiences at Ayan.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we review applications on a rolling basis, so get in there early!
We think you need these skills to ace Operations Graduate
Some tips for your application 🫡
Show Your Passion: Let us see your genuine interest in Islamic or ethical finance. Whether it's through your studies, personal projects, or experiences, share what drives you to be part of this mission.
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Graduate role. Highlight relevant skills and experiences that align with our values and the responsibilities outlined in the job description.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for Ayan.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered as soon as possible!
How to prepare for a job interview at Ayan
✨Know Your Stuff
Before the interview, dive deep into Ayan Capital's mission and values. Understand what halal finance means and how it differs from conventional options. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Operations Graduate, you'll be the first point of contact for clients. Practice clear and confident communication. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and knowledgeable.
✨Be Ready to Collaborate
Ayan values teamwork, so be prepared to discuss examples of how you've worked collaboratively in the past. Think of specific instances where you contributed to a team project or helped resolve a conflict, showcasing your proactive approach and growth mindset.
✨Spot Opportunities for Improvement
During the interview, don’t hesitate to share your ideas on how Ayan could enhance its customer journey or operational processes. This shows that you're not just looking to fit in but are eager to contribute and make a real impact from day one.