Sales and Operations Associate in London

Sales and Operations Associate in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Ayan

At a Glance

  • Tasks: Own the post-approval pipeline and convert customers into signed clients.
  • Company: Ayan, a bank built on Islamic principles, making finance accessible for everyone.
  • Benefits: Competitive salary, real ownership, mentorship, and fast progression based on impact.
  • Other info: Join a supportive team united by a shared purpose.
  • Why this job: Make a meaningful impact in an underserved market with real responsibility from day one.
  • Qualifications: Confident communicator with commercial instinct and a strong ownership mentality.

The predicted salary is between 30000 - 40000 £ per year.

We're building a bank based on Islamic principles. Halal by design, built for everyone. Our mission is to make halal financial products just as accessible, competitive, and user-friendly as any conventional option, for customers the established players have overlooked for years. Our car finance product is live and scaling, with real customers and real momentum. We're a small team moving quickly, and you'll own real work from day one.

This is a Sales and Product role. You'll own the post-approval pipeline, taking approved customers across the line. That means getting on the phone, understanding what's stopping them, helping them find the right vehicle, and working with dealerships to make it happen. You'll also be the closest person in the business to where customers drop off - which makes you our sharpest source of product insight. We expect you to turn that into concrete improvements: changes to the journey, the comms, the tooling. The phones are the input; better product is the output. This is a role for someone who wants to own something, not just assist with it.

What you'll be doing:

  • Owning the post-approval pipeline and converting approved customers into signed clients.
  • Running high-volume conversion calls and handling objections to move customers forward.
  • Managing customer relationships from approval through to completion.
  • Diagnosing where and why customers stall, and driving the product and process changes that fix it.
  • Supporting onboarding and keeping the customer journey smooth end to end.

What we're looking for:

  • A confident communicator, especially on the phone.
  • Academic achievement.
  • Excellent product taste - you know what 'great' looks like and notice the moment something's off.
  • Commercial instinct - you build trust and remove barriers, not just close deals.
  • Real ownership mentality - you set your own targets, run your own pipeline, and never settle for 'good enough.'
  • AI native - AI tools aren't an add-on, they're simply how you work.
  • Bonus: experience in a customer-facing, sales, or operational role, an interest in ethical or Islamic finance and entrepreneurial experience.

Why join Ayan?

  • Competitive salary.
  • Real ownership and responsibility from day one.
  • Mentorship from experienced people in fintech and Islamic finance.
  • Fast progression based on impact, not tenure.
  • Meaningful work in a genuinely underserved market.
  • A team united by shared purpose that looks out for each other.

How to apply: We review applications on a rolling basis, so apply early via our LinkedIn posting.

Sales and Operations Associate in London employer: Ayan

Ayan is an exceptional employer that offers a unique opportunity to work in a fast-paced, mission-driven environment focused on providing halal financial products. With a competitive salary, real ownership from day one, and mentorship from experienced professionals in fintech and Islamic finance, employees can expect rapid progression based on their impact. The supportive team culture fosters collaboration and shared purpose, making it an ideal place for those seeking meaningful and rewarding employment.

Ayan

Contact Details:

Ayan Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales and Operations Associate in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Ayan. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Sales and Operations Associate in London

Sales Skills
Customer Relationship Management
Communication Skills
Problem-Solving Skills
Product Insight
High-Volume Conversion Calls
Objection Handling

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Ayan.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Ayan's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Ayan

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Ayan.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Ayan will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Ayan employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.