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- Tasks: Lead grocery deliveries and ensure a smooth experience for customers in North London.
- Company: Aya, a delivery app connecting communities with African & Caribbean groceries.
- Benefits: Earn ÂŁ18/hour, guaranteed minimum pay, bonuses, and branded gear.
- Why this job: Be part of a meaningful mission while serving your community with pride.
- Qualifications: Familiarity with North London and strong communication skills.
- Other info: Great growth opportunities as Aya expands across London.
The predicted salary is between 13 - 16 ÂŁ per hour.
Aya is the delivery app bringing African & Caribbean groceries straight from trusted local markets to doorsteps across London. From plantains and Maggi to Milo and shea butter, we help people reconnect with home – simply, reliably, and with pride. We’re looking for a Courier Lead for North London to own deliveries in the area and help us build a reliable, high‑quality experience from day one. This role is more than just delivery. You’ll be our on‑the‑ground lead in North London, representing Aya with customers and markets, helping runs go smoothly, and setting the standard for future couriers as we grow.
Your role (North London Lead)
- Shop and pack grocery orders directly from African & Caribbean markets.
- Lead deliveries across North London (primary coverage area).
- Be the main point person for North‑side routes, reliability, and execution.
- Communicate clearly with customers and Aya’s ops team during each shift.
- Flag issues early (store closures, out‑of‑stock items, delays, routing challenges).
- Handle items with care, accuracy, and pride.
- Represent Aya’s values of professionalism, warmth, and cultural authenticity.
Shift details
- Shift window: 4:15 PM – 7:15 PM.
- Base pay: ÂŁ18/hour.
- Guaranteed minimum: £75–£80 per shift (paid even if volume is light).
- Bonuses & recognition:
- Monthly reliability bonus: £50–£100 for 100% on‑time delivery.
- Spot bonuses (£10–£20) for exceptional service, accuracy, or customer praise.
- Aya‑branded gear.
- Opportunity to grow into expanded responsibility as we scale North London.
Who we’re looking for
- Based in or very familiar with North London.
- Comfortable navigating areas like Tottenham, Palmers Green, Wood Green, Edmonton, or nearby.
- Reliable, punctual, and highly organized.
- Friendly, professional, and customer‑first.
- Proud of your roots and excited to serve the community.
- Confident using mobile apps for routing, messaging, and delivery updates.
- Comfortable taking light ownership and responsibility for your zone.
Requirements
- Legal right to work in the UK.
- Access to a bike, e‑bike, scooter, or car.
- Availability for weekday and/or weekend shifts (4:15–7:15 PM).
- Strong communication and attention to detail.
Why join Aya?
- You’re not “just a courier” – you’re helping build something meaningful.
- Work rooted in culture, community, and pride.
- Be part of a small, ambitious team shaping the future of African & Caribbean commerce.
- Real opportunity to grow as Aya expands across London.
Courier, North London employer: Aya Markets
Contact Detail:
Aya Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier, North London
✨Tip Number 1
Get to know North London like the back of your hand! Familiarise yourself with the best routes and local markets. This will not only help you navigate efficiently but also impress us at Aya with your local knowledge.
✨Tip Number 2
Show off your communication skills! When you're out there delivering, keep the lines open with customers and our ops team. A quick message about any hiccups can make all the difference in ensuring smooth deliveries.
✨Tip Number 3
Bring your personality to the role! Being friendly and professional goes a long way in representing Aya’s values. Customers love a warm smile and a chat, so don’t be shy to connect with them during deliveries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the Aya family. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Courier, North London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the community and the products shine through. We want to see how excited you are about bringing African and Caribbean groceries to people's doorsteps!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate straightforward communication, just like we expect with our customers!
Highlight Your Experience: If you've got experience in delivery or customer service, make sure to mention it! We’re looking for someone who can represent Aya with professionalism and warmth, so share any relevant stories that showcase your skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aya Markets
✨Know Your Routes
Familiarise yourself with North London, especially areas like Tottenham and Wood Green. Being able to confidently discuss your knowledge of these routes will show that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Aya values professionalism and warmth, so think about times when you went above and beyond for a customer.
✨Demonstrate Reliability and Organisation
Be ready to talk about how you manage your time and ensure deliveries are on schedule. Highlight any experience you have with planning or logistics to show you can handle the responsibility of being a Courier Lead.
✨Embrace Cultural Authenticity
Aya is all about reconnecting people with their roots. Share your own experiences and pride in your culture, and how that drives your passion for serving the community through this role.
